SALES & MEMBER ENGAGEMENT SPECIALIST (SALES ASSOCIATE)

Overview SALES & MEMBER ENGAGEMENT SPECIALIST (SALES ASSOCIATE) Change lives. Inspire the community. Have fun. Orangetheory Fitness: Orangetheory Fitness is a trendsetting cutting-edge fitness organization with 2,000+ locations open in the US, Canada and internationally. We are currently seeking a qualified Sales Associate that is keen on driving sales and service excellence for our group fitness training facility in East Nashville, TN. The Sales Associate position is a critical role that is accountable for membership sales, flawless customer service and team collaboration. The ideal candidate will have a strong drive and passion for growing the OTF membership base and providing high-touch customer service. Responsibilities Effectively sells customized OTF memberships and other studio products Multitask effectively and thrive in high-energy environment while maintaining productivity requirements Greet members and guests promptly, enthusiastically and with a smile to create a friendly positive experience Maintain accurate records using established OTF sales systems Make sales calls and follow up calls/customer care calls with ease Lead OTF studio previews with prospects and/or fitness program holders Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities Maintain an organized and clean lobby/front desk area Systematically contact prospective clients and current members to increase memberships and improve member retention Respond immediately to member requests, inquiries and concerns Process onboarding documents for new members Work closely with Fitness Team to ensure a flawless onboarding & member experience Responsible for attending and participating in all relative OTF training programs and team meetings Following up on prospective clients Handling members’ concerns in a professional and objective manner with the goal of resolution Participating in marketing and outreach events Ensuring all areas of the studio are kept clean and organized Qualifications A positive attitude and a genuine passion for health & wellness Excellent presentation skills and driven by changing lives Able to multitask and thrive in a busy ever-changing environment Excellent customer service skills - including face-to-face and over the phone Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred) Functional computer skills required – MS Office basic programs High school diploma required. Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude) Schedule & Benefits We are currently looking to fill the part-time shift listed below: Mon - 3:00pm - 7:00pm Tues - 3:00pm - 7:00pm Wed - 3:00pm - 7:00pm Thurs - OFF Fri - OFF *Sat - 6:45am - 12:45pm Sun - OFF *Shift might include 1 Saturday per month - will depend on business need Benefits COMPETITIVE HOURLY RATE + COMMISSION + BONUS + FREE GYM MEMBERSHIP Dental & Vision Benefits paid by employer for all full-time employees. Medical benefits provided to full-time employees #J-18808-Ljbffr Orangetheory Fitness