Retail Sales Associate - Womens Shoes, Serramonte - Flex

Macy’s is more than just a store. A story about innovations and customers and colleagues. As a Retail Selling Flex Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. to understand each customer’s needs, offering personalized recommendations and Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach selling goals by driving performance through customer engagement and smart With every interaction, you build trust, meet sales targets, Here, the customer is at the help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back. * Throughout the day, they maintain a shoppable space by recovering the floor merchandise moves. * customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. * honesty, care, and collaboration so we can better serve our customers and communities. * take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Flex Team Colleagues have minimum work requirements of 42 hours per quarter During 4th Fiscal Quarter (November - January) you will be required to requirement by quarter, you are not required to pick up any shifts (although you may be assigned shifts during key days). subject to change and a minimum number of weekend shifts may be required.

Flexible availability, including days, evenings, weekends and holidays with Understand and communicate effectively with customers, co-workers, and Read and understand employment policies and safety rules/procedures in English * Be comfortable communicating and collaborating with customers and colleagues * Meeting daily sales goal challenges * Responsible for acquiring new customers by opening credit accounts and Resourceful and eager to start a new venture and can adapt to changing Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. community by joining one of our Colleague Resource Groups and make a difference Merchandise discounts * Performance-based incentives * Employee Assistance Program with mental health counseling and legal/financial Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Join us and help write the next chapter in our story - Apply Today!