Site Manager - Denver

Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let’s discuss this role and what you will do to help achieve Fever’s mission. Join BUZZATTACK as Site Manager in Denver! Hi, we’re BuzzAttack! We’re thrilled you’re checking out this role. We\'re the personalized game show experience, bringing an immersive, interactive entertainment to cities across the US. Guests don\'t just watch the show, they become the contestants. We\'re building something new, and we\'re looking for barraisers ready to work hard, have fun, and help us make it happen. BuzzAttack is a Fever Original. Fever is the world\'s leading live-entertainment discovery platform, connecting a global community of over 125 million people to curated, personalized experiences in their own city, while helping experiences like BuzzAttack reach new audiences everywhere. Sound like your kind of adventure? Keep reading. About The Role BuzzAttack Denver is set to open its doors in October 2026, and we\'re looking for someone dynamic and driven to run the show as Site Manager. You\'ll be the engine behind the site: running day-to-day operations, making sure every guest walks away with a great experience, and keeping the whole site running like clockwork. You\'ll also build and lead the team, hiring, training, and coaching game masters who know how to create unforgettable moments LOCATION AND ESTIMATED START DATE: Late September 2026 in Denver, CO. Note, this is not a remote job. COMPENSATION : $65,000 base salary + up to $10,000 annual performance-based bonus.

GENERAL RESPONSIBILITIES:

Operational & Experience Management: Lead the day-to-day operations of the venue, ensuring the highest service quality and guest satisfaction. Manage, schedule, and delegate responsibilities to on-site staff. Ensure daily staff timecards and staff reports are accurate. Managers are expected to run different sessions themselves during the week, setting an example for the on-site staff. Ensure all experiences run smoothly and on time with minimal disruptions. Maintain show elements, equipment, and overall facility cleanliness and readiness, arranging service calls when needed Coordinate and manage end-to-end execution of corporate and private events, from inbound requests and bookings to execution. Implement and uphold safety procedures to protect guests and staff. Oversee compliance with all local, state, and federal regulations and requirements. Complete detailed daily show reports to provide to the Production Company highlighting actions needed and taken on site, and complete incident reports, as needed Budget & Business Management: Manage an efficient operations budget, tracking costs, staffing, maintenance, and consumables. Prepare and deliver regular and accurate performance and budget reports to the Fever management team. Proactively identify and implement cost-saving strategies while maintaining an exceptional customer experience. Assess key business metrics, such as labor efficiency, revenue per visitor, and overall profitability. Oversee inventory control and reorder supplies, as needed. Community Development & Customer Service Develop and implement programming ideas to drive attendance and revenue (e.g., special events, corporate partnerships, themed experiences). Manage group bookings strategy and execution, including closing to inbound leads and conducting outbound lead generation efforts in the market. Oversee group bookings and drive increase in B2B and B2C attendance. Maintain a customer-first culture, ensuring exceptional guest interactions and positive experiences. Monitor and improve customer satisfaction through proactive sharing of guest feedback and recommendations. Collaborate with the management team to implement promotional initiatives and partnerships, as well as support local outreach efforts. Act as the public face of the venue, ensuring brand consistency and excellence in execution.

SKILLS & REQUIREMENTS:

3-5+ years of experience in operations, hospitality, entertainment/attractions, or a related industry. Knowledge of or passion for live entertainment encouraged; experience in live events or theme parks is a plus! Experience driving group sales, from responding to inbound inquiries to proactively pursuing new leads. Good understanding of budgeting and expense control Leadership and management skills, with strong oral and written communication. Excellent planning and organizational skills; ability to manage multiple priorities simultaneously and keep work on track. Friendly, energetic, and enthusiastic personality with the ability to problem-solve and think quickly on your feet. Comfortable with technology and basic troubleshooting. Able to stand for extended periods, reliably commute to the site, and work a flexible schedule including evenings, weekends, and holidays. Proficiency in Google Suite (Sheets/Excel). Strong commitment to equity, diversity, inclusion, and accessibility, with the ability and commitment to work with diverse groups across gender expression, race, sexual orientation, religion, ability, age, class, and immigrant status.

BENEFITS & PERKS:

Opportunity to have a real impact in a high-growth global category leader 40% discount on all Fever events and experiences Private health insurance Gympass Memberships Responsibility from day one and professional and personal growth Great work environment with a young, international team of talented people to work with Fever is committed to creating an inclusive and diverse workspace where everyone\'s background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age, or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey. If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice #J-18808-Ljbffr Fever