Program Manager-Family Time Coaching

GENERAL PURPOSE AND OBJECTIVES/POSITION STATEMENT:

The FTC Program serves families referred by DHHS/OCFS whose children have recently entered DHHS custody. The FTC Supervisor provides supervision, training, and support to a team of Family Time Coaches. The FTC Supervisor consistently demonstrates unconditional positive regard, compassion, and empathy for the families we serve.

ESSENTIAL JOB FUNCTIONS:

1. Provides consistent and quality supervision to Family Time Coaches (FTCs).
2. Provides initial and ongoing training to FTCs.
3. Thoroughly reviews each Family Visitation Plan, referral, and court orders to ensure visits are provided within established guidelines.
4. Provides support to FTCs who are delivering intensive, home and community-based skill-building to parents of children in DHHS custody.
5. Assists FTCs and families in the development of visitation goals and activities.
6. Provides coverage for FTCs as necessary, including providing in-home visitation.
7. Follows through with all programmatic training
8. Ensures notes and reports are submitted in a timely and accurate manner by FTCs.
9. Attends FTM's as necessary to partner with family members, FTCs, and other providers.
10. Attends collaborative meetings with DHHS.
11. Contacts the Program Director immediately with any safety concerns.
12. Ensures the FTCs are providing culturally competent services, evaluating the cultural preferences and needs of each family, and customizing visits accordingly.
13. Responds to subpoenaed requests, attending court as necessary
14. Meets all expectations of the FTC Supervisor job description.
15. Initiates professional development through reflecting on areas of strength and challenges, and seeks assistance in supervision to strengthen
16. Adheres to the agency's clinical, administrative, and personnel polices and procedures.
17. Offers flexibility to meet the needs of the FTC Program, including ensuring availability when FTCs need support.
18. Consistently role models a high level of professionalism during interactions with FTCs, co-workers, supervisors, and external
19. Travels throughout the assigned counties as necessary to meet the needs of the FTC Program.
20. Other responsibilities as assigned by

ESSENTIAL KNOWLEDGE, ABILITIES, AND SKILLS:

1. Knowledge in the areas of grief, loss, separation, and trauma.
2. Knowledge of vicarious trauma.
3. An understanding of normative child development.
4. Ability to respond calmly and competently to crises.
5. Understanding of unconditional positive regard.
6. Understanding of professional boundaries and the ability to set appropriate limits.
7. Understanding of the dynamics of working with children and families who have behavioral and emotional
8. Understanding of mental health, child welfare, and the social service system within the State of Maine.
9. Ability to actively and reflectively engage in the supervisory process.
10. Understanding of a treatment philosophy that is receptive and sensitive to choices and behaviors based on racial, cultural, socioeconomic or ethnic background, religious or spiritual affiliation, or sexual orientation.

EDUCATION, EXPERIENCE AND CERTIFICATES

• Bachelor's degree in social work or a related field
• At least 2 years of supervisory experience
• Experience with child welfare related systems
• At least 12 months of previously documented experience working with children and families
• Valid State of Maine driver's license, insurance that meets the state minimum requirements, and a reliable vehicle

Must be able to pass background checks including DMV, CPS, APS, and Criminal checks.