Senior Product Manager, Member Growth

Wider Circle works with health plans and providers nationally to deliver unique community care programs that connect neighbors for better health. Centered on trusted relationships, Wider Circle connects health plan members with like-minded neighbors to inform, support and motivate one another, empowering them to be more proactive about their health. Wider Circle's trusted delivery network has been proven to drive resilience, improve member experience and engagement, and reduce inappropriate utilization and has been published in peer-reviewed literature. Today, Wider Circle offers its unique neighborhood care programs to tens of thousands of communities nationwide. To learn more, visit widercircle.com.

Responsibilities

Own the full funnel: lead ? live contact ? visit scheduled ? visit completed ? enrolled ? billable. Set strategy for acquisition, activation and re-engagement

Build the conversion engine: marketing automation and AI-driven outreach (voice, SMS, nurture) that qualifies leads and books visits in minutes, not days

Unify the journey across channels and new partners, and integrate it with our care platform

Run fast experiments with channel pods across ops, marketing, engineering and data. Read results weekly and decide to continue, change or stop

Shape the offer and message with marketing and agencies: why members join, and why they stay. Segment outreach and messaging by plan, channel and member group

Own the numbers: conversion and CAC by channel, a weekly scorecard, and being leadership's go-to on top-of-funnel growth

Stay compliant with TCPA and health plan marketing rules, working with our compliance lead

Requirements

4+ years in product roles owning growth funnels end to end

Experience building lead-to-enrollment automation in healthcare, ideally including AI or voice agents

Strong data skills: define the metrics, run your own analysis (SQL), and reason about CAC and ROAS

Experience running A/B tests in a product growth setting

Skills and Competencies

Scrappy and comfortable building with AI on our own; you ship small and iterate

Credible with executives, frontline call center staff and field teams alike

Motivated to serve underserved, low-income older adults

Preferred Qualifications

Medicare, Medicaid, D-SNP or duals experience

Products that blend digital tools with human-delivered services

Lifecycle or product marketing background

Experience being held to enrollment or revenue goals

Benefits

Performance-based incentive bonuses

Opportunity to grow with the company

Comprehensive health coverage including medical, dental, and vision

401(k) Plan

Paid Time Off

Employee Assistance Program

Health Care FSA

Dependent Care FSA

Health Savings Account

Voluntary Disability Benefits

Basic Life and AD&D Insurance

Adoption Assistance Program

Training and Development

And most importantly, an opportunity to LOVE, LEARN and GROW with us!

Wider Circle is proud to be an equal-opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

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