Administrative Assistant

Job Description

Job Description

Position Overview

We are seeking a detail-oriented and energetic Operations Support Specialist to support daily transportation and operations activities. This role serves as a key liaison between drivers, operations leadership, and corporate teams, ensuring accurate tracking of materials, tickets, and operational data.

This position is ideal for someone who enjoys working in a fast-paced environment, interacting with drivers throughout the day, and managing high volumes of information with accuracy and urgency. The Alabama location operates in a particularly high-energy setting, while the Mississippi location offers a slightly more laid-back environment.

Key Responsibilities

• Serve as the primary point of contact for drivers regarding tickets, materials, and operational documentation.
• Track, review, and maintain material control records and transportation documentation.
• Enter and verify data accurately within company systems.
• Monitor tickets and ensure information is complete, accurate, and submitted on time.
• Manage and reconcile information involving dollar amounts and operational costs, ensuring accuracy before submission to corporate teams.
• Communicate regularly with drivers, operations personnel, and management to resolve discrepancies and answer questions.
• Support daily operational activities and assist the Operations Manager with administrative and coordination tasks.
• Maintain organized records and documentation while meeting deadlines in a fast-paced environment.
• Identify errors and discrepancies and proactively resolve issues.

Qualifications

• Previous experience in material control, logistics coordination, transportation support, dispatching, operations support, or a related administrative role.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Comfortable communicating with drivers, field personnel, and management teams.
• Ability to manage multiple priorities in a busy work environment.
• Basic to intermediate Microsoft Excel skills.
• Strong organizational and problem-solving abilities.
• Experience working with invoices, costs, ticket tracking, or financial data is a plus.
• Ability to work independently while collaborating effectively with a team.