Operations Leader - Full Time at Sephora Palo Alto, CA

Key Responsibilities Lead with impact: directly impact store success by overseeing inventory management, replenishment, order fulfillment, and ensuring operational standards are met. Drive brand presentation: lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales. Support client experience: partner with the team to deliver exceptional service and contribute to achieving store goals. Coach and develop: guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives. Foster inclusivity and teamwork: help promote a culture of openness where everyone feels empowered. Uphold Sephora standards: follow company policies and help create a safe and enjoyable shopping experience for all. Flexible scheduling and reliability: meet the required minimum number of weekly shifts/hours, be available during peak retail operations (nights, weekends, holidays), and maintain punctuality and consistent attendance. Qualifications and Experience Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality. Proven ability to lead, coach, and develop teams to achieve goals. Strong attention to detail with excellent problem‑solving and organizational skills. Effective time management and ability to prioritize in a dynamic environment. Excellent communication and interpersonal skills. Skilled at motivating teams and fostering a collaborative, goal‑driven culture of accountability and success. Physically able to lift and carry up to 50 pounds as needed. Benefits and Compensation Pay range: $28.00 - $34.30 per hour. The actual pay offered depends on qualifications and other business factors specific to the position and location. Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Inclusion & Belonging: We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. EEO Statement Sephora is an equal‑opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. #J-18808-Ljbffr Neier Inc.