Field Dispatcher ll, Ag

Job Title

Altorfer Ag Products Service Department Position

Working Hours/Days

8:00 - 5:00 Monday Friday, weekend and after hours on-call rotation

Basic Duties

• Position learns the internal workings of Altorfer Ag Products service department.
• Part of a front line team answering phone calls from customers and technicians dealing with Ag Machinery.
• Assist technicians with their daily duties.
• Work with service department management.
• May perform other related duties as requested and/or assigned.

Qualifications

• Good organizational and customer service skills required.
• Excellent communication skills are needed.
• To be successful in this position you must be able to work in a fast paced environment.
• Must be a self-started and able to adapt to change.
• Willingness to work overtime and weekends when needed.
• Computer literate and proficient with using the Internet, Microsoft Office, Outlook, and Excel is required.
• Must reside centrally within designated territory or willingness to relocation within designated territory.
• High School Diploma or equivalent required.
• Must have a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Altorfer Inc. offers an industry leading compensation and benefit package:

• Health, Dental, Vision, Disability, and Life Insurance
• 401(k)
• Paid Holidays
• Paid Parental Leave and Funeral Leave
• Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday
• Education Assistance
• Personal Tool Insurance, and Safety Equipment Reimbursement
• Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

Payrate: Min: $ 20/per hour Max: $ 22/ perhour

Physical Requirements/Working Conditions

This position will spend a good portion of time working in a fast paced office environment. The noise level in the work environment is usually moderate to low. May sit at a desk for a period of time to answer phone calls or use a keyboard to complete documents and communicate through email. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.