Care Management Assistant

Relief Care Management Assistant

PeaceHealth is seeking candidates for a Relief Care Management Assistant for the Care Management department at St. John Medical Center. This role assists the RNs and Social Workers in the care management department with discharge arrangements and day to day department operations. In this relief/per diem position you'll work variable 8 hour day shifts to provide additional staffing as needed.

The wage range for this job opening at PeaceHealth is $21.59 – $32.39. We also offer a 15% relief differential in lieu of benefits.

Job Summary

Responsible for assistance with discharge arrangements for care facility and home discharge. Provides support to the Care Management Team to ensure that the day-to-day operational functions of the department are met in a timely manner. Assists with discharge arrangements for care facility and home discharge in collaboration with the RN Care Manager and/or Social Worker. Responsible for timely and appropriate documentation within the electronic medical records system.

Essential Functions

• Assists with arranging home health skilled services and durable medical equipment. Assists with post-discharge follow up appointments and arranging new PCP for un-doctored patients.
• Assists with issuing Medicare Important Message letters, confirming PCP and demographic and faxing hospital clinical updates to PCP and/or payors.
• Confirms outpatient therapy or post-hospital anticoagulation arrangements.
• Ensures that appropriate documentation is placed timely within CareConnect. Ensures documentation of discharge planning assistance interventions are placed in CareConnect.
• Greets visitors and health care personnel, screens visitors and telephone calls to determine urgency of contact and facilitates appropriate routing or referral.
• Performs clerical duties which may include front office support, scheduling assistance, management of daily assignments, and time keeping.
• Gathers/enters data, retrieves/creates reports as delegated, which may include Concur expense reporting.
• Performs other duties as assigned.

Qualifications

• High School Diploma Required: Or equivalent
• Requires: a Minimum of 3 years Administrative experience in a professional office environment
• Preferred: Medical office experience
• Preferred: Formal business and/or administrative assistant training or experience

Skills

• Excellent verbal, written communication, and problem-solving skills. (Required)
• Strong organization and analytical skills. (Required)
• Ability to manage multiple priorities, projects and display flexibility in a fast paced and changing work environment. (Required)
• Ability to work with office equipment. (Required)
• Proficiency in Windows based PC applications (including Word, Excel, PowerPoint, and Outlook). (Required)

Department / Location Specific Notes

• Consistently operates computer and other office equipment.
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Sedentary work.
• Predominantly operates in an office environment.
• Ability to communicate and exchange accurate information.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.