Front Office Shipping Specialist

Job Description

Job Description

Job Summary

Are you interested in a job where no two days are the same? Is a fast-paced environment somewhere that you can thrive? If so, PCI Auctions is the home for you! We are looking for a detail oriented and organized individual to join our growing team.
The Front Office Shipping Specialist is responsible for moving our invoices through the shipping process. This includes customer communication through phone, text & email.
The ideal candidate thrives in a fast paced, office environment and has a passion for problem solving and completing tasks efficiently.

To succeed in this position, you must possess the following values:

• Hardworking – we work hard but still have fun and you’re not afraid to roll up your sleeves to get the job done
• Adaptable – our work environment is never dull, you’re comfortable with each day bringing new tasks and challenges
• Understand the Why – you are curious and ask questions so you can learn more and always understand the “why” behind why we do things the way we do

• Thick-Skinned - you embrace challenges and attack them head on

Perks

• Paid time off
• Flexible work schedule
• 401(k) with company match
• Weekly paychecks
• Workforce advocate with resource exploration & personal goal setting
• Incentive plans
• Paid Holidays
• Employee referral program
• Professional & personal development opportunities
• Employee appreciation events
• Advancement opportunities
• Employee recognition programs
• Casual environment

**we do not offer health benefits**

Responsibilities & Duties

• Working with the Office Manager to push customer invoices through the shipping process
• Assisting customers with questions as they relate to our shipping processes
• Moving various projects forward with research and innovative ideas

Qualifications & Skills

• Previous work experience in customer service a plus
• Knowledge of Microsoft Office
• Quick and adaptable learner
• Excellent communicator
• Team player with a positive attitude; collaborative with colleagues
• Exceptional written and verbal communication skills a must

Work Schedule
Monday through Friday 8:00am – 5:00pm

Hourly Rate
$16 an hour

 

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