Leasing Consultant

Job Description

Job Description

NOW HIRING

Leasing Assistant

Centerton • Northwest Arkansas • Full-Time

About the Role

The Leasing Assistant supports the leasing team in all day-to-day leasing and resident relations activities at an 199 unit apartment complex in Centerton. Working under the direction of the Property Manager, this role plays a key part in maintaining occupancy goals, delivering exceptional customer service, and helping prospective and current residents feel at home from the very first interaction.

Join Elevation: Northwest Arkansas' Experienced Real Estate and Property Management Team

Elevation Real Estate and Management is committed to setting the standard in property management and promoting growth and well-being in a respectful culture. We value and support our team's potential, aiming for a balanced, thriving environment that benefits our clients and customers.

Our growth reflects our dedication to personal and professional development and an empathetic service approach. We pledge to harmonize property success, owner satisfaction, and team well-being with every decision.

Why Join Our Team?

Elevation Real Estate and Management is committed to nurturing a supportive workplace where employees are valued, heard, and encouraged to achieve their full potential.

As a leading real estate and property management team, our focus is on enhancing the real estate experience with diligent property management that centers around customer service. The Elevation CAREs team is Committed, Attentive, Responsive, and Engaged with all of our clients; whether they are looking for a new home, wanting to partner on a project, or are interested in becoming a part of our team.

What We Offer

We invest in our team's well-being with a comprehensive benefits package:

• Medical, vision, and dental insurance
• Short- and long-term disability coverage
• Life insurance
• Paid time off (PTO) and paid holidays
• 401(k) retirement plan

What Will I Do?

• Support all leasing activity, including greeting and qualifying prospects, conducting tours, processing applications and lease documents, and following up with prospective residents via phone, email, text, and social media.
• Deliver quality customer service to current and prospective residents throughout the entire leasing lifecycle, from initial inquiry through move-in and beyond.
• Assist with resident retention efforts, including sending renewal notices, conducting door-to-door follow-up, and participating in resident events and activities.
• Confirm units are move-in ready by walking apartments the day before and identifying any outstanding maintenance needs; create, follow up on, and close out service requests in the system.
• Maintain the physical condition of the property through weekly walks of common areas, patios, pool gates, fencing, and lighting to identify any hazards or cleanliness concerns.
• Complete administrative tasks including market surveys, rent posting, bank runs, and daily task planning to support organized and efficient property operations.
• Exhibit exemplary attendance, punctuality, and compliance with all company policies and procedures.

Position Requirements

• A high school diploma or equivalent GED is required.
• A minimum of one year of previous experience in a sales or customer service role is required.
• A Certified Apartment Leasing Professional (CALP) certification is preferred but not required.
• Reliable transportation and a valid driver's license is required.
• Previous experience with property management software is a plus.

Sound like the right place for you?

Apply now to join our growing team!

Elevation Real Estate and Management is an Equal Opportunity Employer.