Program Manager

Program Manager

GiaCare is currently seeking an experienced Program Manager in support of anticipated healthcare services at Joint Base San Antonio-Lackland (JBSA-Lackland), Texas.

The Program Manager will provide leadership and oversight for healthcare contract operations, serving as a key liaison between GiaCare, government representatives, healthcare professionals, and corporate support teams. This position will be responsible for ensuring contractual requirements, staffing objectives, performance standards, and operational expectations are consistently achieved.

Benefits

GiaCare is committed to supporting our employees with a comprehensive benefits package. Benefits may include:

• Medical, dental, and vision insurance
• Paid time off and paid sick leave
• Paid federal holidays
• 401(k) retirement plan
• Life and disability insurance
• Professional development opportunities

Specific benefits will be confirmed upon contract award and may vary based on final contract requirements.

Responsibilities

• Direct, coordinate, and administer assigned contract activities to ensure technical, operational, compliance, staffing, and reporting requirements are met.
• Provide leadership and day-to-day oversight of healthcare personnel supporting the contract.
• Manage, supervise, and coordinate a workforce of healthcare professionals and support personnel.
• Recruit, develop, coach, and support team members throughout the employment lifecycle.
• Coordinate with recruiting and credentialing teams to support staffing requirements and timely processing of healthcare professionals.
• Monitor staffing levels and collaborate with recruiting personnel to address current and anticipated vacancies.
• Serve as a primary point of coordination between GiaCare, government representatives, employees, teaming partners, and subcontractors.
• Develop and maintain effective professional relationships with federal government customers and key stakeholders.
• Monitor contract performance, staffing metrics, operational requirements, and other performance indicators.
• Prepare and provide required reports to government representatives and GiaCare leadership.
• Identify performance trends and implement process improvements to support operational effectiveness and contract compliance.
• Coordinate with Human Resources regarding employee relations, performance management, and other employment matters.
• Ensure compliance with applicable federal and state regulations, contract requirements, and GiaCare policies and procedures.
• Coordinate site visits and meetings with government representatives and assigned personnel as required.
• Participate in organizational performance reviews, proposal development, strategic initiatives, and special projects as needed.

Requirements

• Bachelor's degree or higher from an accredited college or university recognized by the U.S. Department of Education.
• Minimum of five years of experience as a Project Manager.
• Project management experience supporting a government or private-sector personal-services contract for medical or healthcare services.
• Demonstrated experience managing, supervising, and coordinating a program consisting of at least 20 employees.
• Strong knowledge of project management, contract administration, operational performance, and regulatory compliance.
• Demonstrated ability to lead, develop, motivate, and manage employees.
• Ability to exercise sound independent judgment and effectively resolve personnel, customer, and operational issues.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to effectively communicate and collaborate with government representatives, healthcare professionals, corporate personnel, and other stakeholders.
• Must be able to successfully complete all applicable background, security, and installation access requirements.

Why GiaCare?

GiaCare is a trusted healthcare staffing partner supporting federal healthcare facilities and military communities throughout the United States. Our team is committed to delivering high-quality healthcare services while creating a supportive environment where healthcare and operational professionals can succeed.

This position is being recruited in anticipation of contract award. Employment is contingent upon contract award, final position availability, and successful completion of all applicable employment and credentialing requirements.