HVAC Service Technician

Job Description

Job Description

The shop you liked probably got bought. We didn't.

If you've been in this trade a few years in King or Pierce County, you've watched it happen. The shop you liked gets acquired. New logo, new software, new revenue target set by a regional manager you will never meet. The person who used to sign your check becomes a line item in somebody's roll-up.

Green City Heating and Air Conditioning is still owned by the family that started it. Jeff and Katrina Simonson opened the doors in Auburn in 2011, and four family members run the company today. There are about twenty of us. We don't subcontract a single job — every service call, every install, every warranty return is handled by our own people, to our own standard.

Our team averages eight years of tenure. In residential HVAC, that is the only culture statistic that means anything.

The numbers, up front

Most HVAC postings in this market say "competitive pay," "great benefits," and "spiffs," and then never tell you what any of it means. Here is ours in actual figures:

• $32.00 – $48.00 per hour base , depending on experience
• Uncapped performance pay — commission and spiffs on maintenance agreements, indoor air quality equipment, accessories, and system upgrades (Tech Generated Leads). No cap, no ceiling, no cutoff once you hit a number
• Our average service technician clears $100,000 - $125,000 a year , base + performance pay
• And there's a rung above this one. The highest earning Service Technician is on pace for more than $175,000this year (averaging $120,000-$150,000 in revenue per month).
• $2,000 sign-on bonus
• 401(k) with a 4% company match — a real number, not "401(k) with match"
• Your choice of a 4-day (4/10) workweek or a standard Monday–Friday. Your call, not a dispatcher's

What the work actually is

This is a true service seat — diagnostics, repair, and honest customer solutions, start to finish. Not filter swaps, and not a script.

• Diagnose and repair residential heat pumps, gas furnaces, ductless mini-splits, air conditioners, and boilers
• Troubleshoot across electrical, refrigerant, airflow, and control problems
• Run every call start to finish and document it accurately in Housecall Pro on a company tablet
• Verify manufacturer warranty coverage, order parts, and complete the warranty paperwork so the customer actually gets what they're owed
• Explain repair-versus-replace in plain language, with options a homeowner can genuinely choose between
• Recommend our Comfort Care maintenance plan, IAQ products, and system upgrades — honestly, at the customer's pace
• Write estimates, secure approval, and collect payment when required
• Arrive on time, protect the home, and leave the work area cleaner than you found it
• Drive a company service van to customer homes across King, Pierce, and Snohomish counties. Driving to customer sites is an essential function of this position.

How we run — and why techs stay eight years

1. You will always know what "done" looks like. Every service call runs against a written standard. Not "however they taught you at the last place," and not whatever the busiest tech decided that morning.
2. You will be coached on your own numbers. In a recurring service meeting we go through first-time completion, callbacks, average ticket, and membership conversion — your specific jobs, your specific numbers, on a regular cadence. Not a vague performance conversation nine months after the fact.
3. Nobody is running a leaderboard on you. Performance pay rewards the work you actually complete and the solutions customers actually want. If you've worked somewhere that ran on guesswork, this is the opposite of that. If you've worked somewhere that ran on pressure, this is also the opposite of that.

About Green City

Family-owned and family-run since 2011, built on Jeff Simonson's 30-plus years in the South Sound trade. We hold 35+ industry awards , an  A+ BBB rating , and  Google Guaranteed status, and we've served 10,000+ customers out of our Auburn home base. We're a  Daikin Comfort Pro dealer , so you'll be working on premium, factory-backed equipment. Washington State License #GREENCH866B2 .

Compensation and benefits

Pay and other compensation

• $32.00 – $48.00 per hour base, depending on experience
• Uncapped commission and spiffs on maintenance agreements, indoor air quality products, accessories, and system upgrades
• $2,000 sign-on bonus
• Overtime paid at time and a half

Health and retirement

• Medical, dental, and vision insurance
• Life insurance
• 401(k) retirement plan with a 4% company match

Time off

• 40 hours (1 week) of paid time off in your first year, increasing with tenure
• 6 paid holidays
• Paid sick leave — 1 hour accrued for every 40 hours worked

Set up to do the job right

• Take-home company service van and fuel card
• Company tablet, uniforms, and a tool program
• Paid training, plus EPA and NATE certification reimbursement
• Steady, year-round work — we're a full-service shop, not a summer-AC operation

Where this goes

• Defined advancement path to Lead Service Technician, Install, and Comfort Advisor
• We pay for the training and certifications that get you there
• Continuous skill development as equipment and controls change
• Team events, recognition, and owners who know what you're working toward

What you bring

• 3+ years of residential HVAC service experience, confident running calls on your own
• Strong diagnostics across electrical, refrigerant, airflow, and controls
• Working knowledge of heat pumps, gas furnaces, and ductless systems (Daikin experience a plus)
• Current  EPA 608 certification
• An insurable driving record, since you'll be driving a company van to customer homes every day
• Successfully perform all service repairs at a high proficiency level to customer’s satisfaction.
• Comfortable working from a tablet and mobile field software
• Ability to clearly communicate to customers and earn trust
• Ability to work in attics, crawlspaces, and tight mechanical rooms, and to lift up to 75 pounds
• Must pass a background check upon a conditional offer of employment

How to apply

Apply here with your resume and a short note about what you're actually looking for in your next shop. We read every one, and we respond fast — typically within one business day. If it's a fit, you'll talk with our Service Manager and then meet the owners. No six-week black hole.

If you're a skilled technician looking for a long-term home with published numbers, a real standard, and room to grow, we'd like to meet you.

Green City Heating and Air Conditioning is an equal opportunity employer. All applicants will be considered without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, veteran status, marital status, honorably discharged veteran or military status, the presence of any sensory, mental, or physical disability, or any other status protected under applicable federal, state, or local law.

Pay: $33.00 - $72.00 per hour

Benefits:

• 401(k)
• Company truck
• Dental insurance
• Flexible schedule
• Flexible spending account
• Fuel card
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tools provided
• Vision insurance

Experience:

• HVAC/R: 3 years (Required)

Work Location: In person

Green City Heating and Air Conditioning is a family-owned HVAC and electrical contractor in Auburn, Washington. Jeff and Katrina Simonson started the company in 2011. Four family members run it today, and the whole team is around twenty people — the size where the owners know your name and what you're working toward.

We serve homeowners across King, Pierce, and Snohomish counties — Auburn, Kent, Federal Way, Renton, Tacoma, Bellevue, and Seattle — installing and servicing furnaces, heat pumps, air conditioners, boilers, ductless systems, water heaters, and indoor air quality equipment, plus residential electrical including panel upgrades and EV charger installations. We're a Daikin Authorized Dealer, and every job is done by our own crews. We don't subcontract. The work stays in-house, and so does the standard.

What it's actually like to work here
You'll know exactly what's expected. Every service call runs against a documented, step-by-step standard. Every technician gets coached on real performance data in a recurring service meeting — specific numbers, specific jobs, not vague feedback six months late. If you've worked somewhere that ran on guesswork, this is the opposite of that.

You'll be paid for what you deliver. Technicians earn a competitive hourly base plus performance pay on the work they complete and the solutions they bring customers. Your truck goes home with you.

You'll have somewhere to go. There's a defined Lead Service Technician path, and we pay for the training and certifications that get you there.

Benefits and perks
Medical, dental, and vision insurance · Paid time off and paid holidays · 401(k) · Take-home company vehicle · Company-provided tools and uniforms · Paid training and certification support · Employee of the Month recognition

We're growing our service department, and we're hiring technicians who take pride in diagnosing correctly, explaining clearly, and leaving a home better than they found it.

Washington State License #GREENCH866B2

Company brief description
Green City Heating and Air Conditioning is a family-owned HVAC and electrical contractor in Auburn, WA, serving King, Pierce, and Snohomish counties since 2011. Around 20 of us — no subcontractors, every job done in-house. Technicians get an hourly base plus performance pay, a take-home truck, medical/dental/vision, PTO, 401(k), paid training, and a defined Lead Tech path. Clear standards, real coaching, and owners who know your name.

Company Description

Green City Heating and Air Conditioning is a family-owned HVAC and electrical contractor in Auburn, Washington. Jeff and Katrina Simonson started the company in 2011. Four family members run it today, and the whole team is around twenty people — the size where the owners know your name and what you're working toward.\r\n\r\nWe serve homeowners across King, Pierce, and Snohomish counties — Auburn, Kent, Federal Way, Renton, Tacoma, Bellevue, and Seattle — installing and servicing furnaces, heat pumps, air conditioners, boilers, ductless systems, water heaters, and indoor air quality equipment, plus residential electrical including panel upgrades and EV charger installations. We're a Daikin Authorized Dealer, and every job is done by our own crews. We don't subcontract. The work stays in-house, and so does the standard.\r\n\r\nWhat it's actually like to work here\r\nYou'll know exactly what's expected. Every service call runs against a documented, step-by-step standard. Every technician gets coached on real performance data in a recurring service meeting — specific numbers, specific jobs, not vague feedback six months late. If you've worked somewhere that ran on guesswork, this is the opposite of that.\r\n\r\nYou'll be paid for what you deliver. Technicians earn a competitive hourly base plus performance pay on the work they complete and the solutions they bring customers. Your truck goes home with you.\r\n\r\nYou'll have somewhere to go. There's a defined Lead Service Technician path, and we pay for the training and certifications that get you there.\r\n\r\nBenefits and perks\r\nMedical, dental, and vision insurance · Paid time off and paid holidays · 401(k) · Take-home company vehicle · Company-provided tools and uniforms · Paid training and certification support · Employee of the Month recognition\r\n\r\nWe're growing our service department, and we're hiring technicians who take pride in diagnosing correctly, explaining clearly, and leaving a home better than they found it.\r\n\r\nWashington State License #GREENCH866B2\r\n\r\nCompany brief description\r\nGreen City Heating and Air Conditioning is a family-owned HVAC and electrical contractor in Auburn, WA, serving King, Pierce, and Snohomish counties since 2011. Around 20 of us — no subcontractors, every job done in-house. Technicians get an hourly base plus performance pay, a take-home truck, medical/dental/vision, PTO, 401(k), paid training, and a defined Lead Tech path. Clear standards, real coaching, and owners who know your name.