Marriott Hotels Front Desk Agent

Job Description

Job Description

If you thought about working in the hospitality industry you clicked on the right link. Marriott Hotels are some of the best worldwide, and our properties in Grand Junction are among the best places to work. We are seeking a Front Desk Agent to join our small team, providing exceptional guest service while managing reservations and room assignments. This role offers a clear career path with opportunities for advancement within the hotel and involves working various shifts including day, rotating, and night shifts. Internships also available.

 

Responsibilities

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

 

Required Qualifications

• Previous experience in customer service, front desk service, or related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills

 

Preferred Qualifications

• Entry-level experience in hospitality
• High school diploma or equivalent
• Customer service skills
• Effective communication abilities

Company Description

Marriott is a World wide hotel chain that offers endless opportunities for those who love to travel and work in the industry.

Company Description

Marriott is a World wide hotel chain that offers endless opportunities for those who love to travel and work in the industry.