Assistant Store Manager - Columbus

Join a dynamic, customer-focused retail team as an Assistant Store Manager in Columbus, Ohio! This is an exciting opportunity for energetic, service-oriented individuals who thrive in a fast-paced, team-driven environment. As an Assistant Store Manager, you will play a key role in daily store operations, team leadership, and delivering an exceptional shopping experience. The company values professional growth, work-life balance, and a supportive workplace culture, making it a great place to build your career in retail management.

Responsibilities

• Support the Store Manager in all aspects of daily store operations and assume leadership in their absence
• Assist with recruiting, selecting, and retaining qualified team members to ensure optimal staffing levels
• Motivate and direct store teams to achieve productivity and profitability goals, communicating daily and weekly targets
• Promote outstanding customer service through coaching, training, and leading by example
• Maintain high standards for merchandise presentation and visual displays
• Uphold all operational policies and procedures, including loss prevention
• Oversee the buying and selling of gently used clothing and accessories according to company standards
• Supervise and support team members to foster a positive and collaborative work environment

Qualifications

• At least 1 year of management experience in retail, restaurant, or other fast-paced environments
• Sales-driven, goal-oriented, and demonstrates high integrity
• Strong customer service, communication, organizational, and follow-through skills
• Ability to adapt priorities and manage time effectively in a busy setting
• Willingness to work 40 hours per week, including 2 nights and rotating weekends
• Physical ability to meet demands of frequent walking, standing, stooping, climbing ladders, pushing, and repetitive lifting (up to 40 lbs)
• Attention to detail for inspecting merchandise and maintaining store standards

Benefits

• Competitive salary and bonus opportunities
• Outstanding health, dental, and vision benefits
• Generous employee discount at all company brand stores
• Paid holidays and store closure on all major holidays
• Paid time off (PTO)
• Company-paid short-term and long-term disability coverage
• 401(k) with company match
• Flexible schedules
• Employee referral and anniversary programs
• Opportunities for growth and professional development, with a strong focus on internal promotion