Program Manager

Summary

Join the U.S. Office of Personnel Management (OPM) Shared Service Center! We're looking for talented professionals to help deliver solutions that support federal agencies nationwide. If selected, you will be responsible for the Leadership for an Efficient and Accountable Government (LEAG) program, providing oversight and strategic direction for the design, delivery, and evaluation of cohort-based federal leadership development programs aligned with OPM's Executive Core Qualifications.

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Duties

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• Plans, directs, and evaluates the full lifecycle of the LEAG program, including cohort scheduling, curriculum delivery, assessment integration, and participant experience across in-person, virtual, and hybrid formats.
• Provides full supervisory oversight of a multidisciplinary team, including assigning work, developing performance standards, conducting evaluations, coaching staff, and participating in hiring and onboarding.
• Develops and manages program budgets, designs pricing and cost-recovery models, and oversees financial reporting, IAAs, purchase card use, and procurement actions in compliance with federal acquisition regulations.
• Provides strategic oversight of curriculum design, instructional approaches, and learning outcomes, and supervises faculty to ensure quality, consistency, and alignment with OPM's ECQ framework.
• Oversees the selection, administration, and integration of leadership assessment tools (e.g., personality assessments, 360s) to support data-driven program improvement.
• Serves as the principal LEAG representative in engagements with agency leadership, OPM executives, and external partners; prepares and delivers high-level briefings and decision memos.
• Manages stakeholder relationships and leads outreach efforts, including information sessions, Q&A webinars, and coordination of participant communications and marketing materials.
• Leads integrated program planning to synchronize curriculum, operations, and logistics; identifies and mitigates risks; and ensures compliance with data privacy, accessibility, records, and security requirements.

Requirements

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Conditions of employment

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Candidates will not be hired based on their race, sex, color, religion, or national origin
• Complete the initial online assessment and USAHire Assessment, if required
• You will be required to report to an OPM assigned office.
• This position is not eligible for inclusion in a bargaining unit

Qualifications

In order to be rated as qualified for this position, the HR Office must be able to determine that you meet the specialized experience requirements listed below- this experience must be clearly supported in the resume. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies".

For the GS14: You must have at least one year (52 weeks, full-time) of specialized experience equivalent to the GS-13 grade level in the Federal service (or comparable level of experience from outside the Federal service) performing each of the following duties. Your resume must support your answers in order to be found qualified.

• Supporting the planning, coordination, and delivery of a federal training or leadership development program, such as contributing to curriculum design, scheduling, logistics, and evaluation activities across in-person, virtual, or hybrid modalities.
• Participating in budget execution, financial tracking, or resource management activities for a training or professional development program, such as monitoring expenditures, processing procurement actions, purchase card transactions, or Interagency Agreements (IAAs) in compliance with federal financial management regulations.
• Coordinating with agency partners, stakeholders, or senior officials to support the planning and delivery of training or professional development programs, including preparing materials, facilitating communications, and ensuring logistical requirements are met.
• Contributing to the work of a team responsible for the planning, coordination, and delivery of training or professional development programs, including tracking assignments, supporting program operations, and ensuring work products align with program goals and quality standards.

Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-13 level is required to meet the time-in-grade requirements for the GS 14 level.

You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

Relocation expenses will not be paid. Current OPM employees may qualify as an exception.

This job opportunity announcement may be used to fill additional similar vacancies across OPM.

During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:

If you are unable to apply online and would like to request information about the Alternate Application process, please use the contact information at the bottom of this announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.