Player Services Cashier (Swing Shift)

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We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary

Responsible for balancing a till/bank daily. Executes and records transactions such as but not limited to; chip redemption, slot vouchers and cashing negotiable transactions in support of Gaming operations. Enrolls and services guest with Player Rewards program.

Primary Duties And Responsibilities

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tlcn and the Core Values of ilani.
• Adheres to all departmental and property policies and procedures.
• Consistently interacts with guests, encouraging membership in Rewards card program, rewarding patrons for play and effectively handling questions/problems.
• Distributes monies to guests via slot ticket redemption, chip redemption, and check cashing.
• Processes monetary transactions for other departments.
• Ensures that all transactions are completed in an efficient and accurate manner.
• Responsible for securing the integrity of assigned assets.
• Maintains the accountability of company funds in accordance with Internal Controls and Gaming Commission Rules and Regulations.
• When working as the Chip Banker, he/she is responsible for the accountability of the chips in the Casino.
• The Chip Bank will receive and process chip transfers to and from other banks and windows.
• This bank will also receive table credits and issue table fills to the pits.
• Handles large amounts of money and maintains accountability over assigned bank.
• Protects and preserves the main bank assets including accounting for, documenting, and verifying the accuracy of all incoming and outgoing currency, coin, tokens, chips, cash, etc.
• Verifies the daily drops for the count room.
• Maintains cage equipment.
• Runs necessary reports to balance.
• Completes all necessary paperwork according to procedure.
• Maintains strict confidentiality of sensitive information.
• Performs other related duties as assigned.

Minimum Qualifications

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Basic computer input skills.
• Ability to stand for extended periods of time
• Organizational skills are required as well as strong written and verbal skills.
• Must be capable of interacting with the public in a professional and positive manner.
• Must be able to work in a fast-paced and often crowded/noisy environment.
• Must be able to lift 20lbs.
• Must be able to work various shifts and flexible hours, including nights, weekends, holidays, and overtime as needed.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.

Preferred Qualifications

• Previous money handling experience.

Work Shift

Swing (United States of America)

Wages

This role offers a starting wage of $18.65 per hour. Candidates with relevant experience may be placed higher within the established pay range.