Retail Sales Floor Team Lead
Goodwill Industries of Middle Tennessee, Inc.
- # Retail Sales Floor Team LeadApply: Lewisburg, TN: Full time: Posted Today: 18255**Job Location**Lewisburg**Job Summary:**This role exists to elevate the shopper’s experience by providing dedicated on the floor leadership that ensures exceptional shopper experience, consistent brand standards, and real time support for shoppers and team members. The Retail Sales Floor Team Lead oversees front end and sales floor operations, including cash operations, cashier accuracy, shopper service, queue management, merchandising standards, and store recovery. This role drives sales performance, strengthens team capability, and supports store readiness and presentation. Guided by our Mission of Changing Lives through Education, Training and Employment, this role helps ensure every interaction contributes to the impact we make in the community. This position promotes a work environment grounded in our TRUE Core Values of Teamwork, Respect, Uprightness, and Empowerment.**Job Description****Essential Functions**### **Front End & Cash Operations*** Lead daily Front End operations, including registers, queue management, exchanges, and addressing register issues within allowed access.* Serve as the point person for cashiers, ensuring accurate transactions and smooth customer flow.* Ensure proper handling of tills and register procedures without performing safe counts or secured cash functions.* Deliver a friendly, fast, and accurate shopper experience and support complex transactions, including refunds and voids.* Train and onboard new front end team members on register procedures, shopper service standards, and daily operating expectations to ensure consistency and accuracy.### **Sales Floor Operations*** Maintain a clean, organized, full, neat, sized, and categorized sales floor following Goodwill standards.* Use the Merchandising Guide to maintain visual presentation, product placement, and seasonal displays.* Complete daily recovery to keep the sales floor shoppable and brand consistent.* Ensure merchandise is stocked and replenished regularly to maintain product availability.* Promote a positive team culture aligned with our Mission and TRUE Core Values.* Communicate daily priorities to keep team members focused and aligned.### **Shopper Experience*** Ensure all shoppers are greeted promptly and feel welcomed upon entering the store.* Ensure all team members are trained and consistently expected to greet, thank, and assist shoppers throughout their visit.* Reinforce customer service expectations through coaching, observation, and real time feedback to support a friendly and respectful shopping experience.* Ensure shoppers receive fast, friendly, and respectful service at the front end and on the sales floor.* Assist with customer questions, concerns, returns, and exchanges, escalating issues to Store Leadership only when necessary.* Maintain awareness of shopper needs and provide support to ensure a positive, mission aligned experience.### **Operational, Safety, and Compliance Support*** Support assigned opening and closing activities and assist with the flow of merchandise from the backroom to the sales floor.* Maintain safety, cleanliness, presentation, and brand standards across the store, including the sales floor, front end, fitting rooms, restrooms, and common areas.* Monitor daily cleaning routines and ensure store spaces remain clear, organized, stocked, and safe for shoppers and team members.* Communicate maintenance needs, safety concerns, operational issues, or store priorities clearly and promptly to Store Leadership.* Ensure adherence to organizational policies, procedures, and performance standards, including accurate register activity and asset protection awareness.* Follow all Goodwill operational guidelines and CPSC requirements.* Performs other duties as assigned to support overall store operations, operational effectiveness, and leadership priorities.**Minimum Qualifications****Required Skills****Education*** High School Diploma or equivalent required.* Associate’s degree in business, Logistics, Supply Chain, Management, Retail Operations, or a related field preferred.**Experience*** One to two years of previous experience in production, warehouse, retail, or logistics environments required.**Knowledge and Skills*** Strong oral and written communication skills to support clear, respectful interactions with shoppers and team members.* Ability to stay organized, manage multiple priorities, and maintain accuracy in a fast paced front end environment.* Ability to learn and consistently follow established processes, systems, equipment use, and operating procedures.* Ability to support, guide, and positively influence team members by modeling expected behaviors aligned with our Mission and TRUE Core Values.* Ability to deliver strong donor service, ensuring safe, friendly, and efficient interactions at the Donor Door when assigned.* Ability to understand and work toward daily production goals, KPIs, and performance expectations.* Ability to recognize quality standards, correctly classify goods, and follow CPSC and public protection requirements.* Working knowledge of basic computer applications, including Outlook, Word, Excel, and online product research.* Ability to train, coach, and develop team members in operational procedures and production standards.* Ability to stand, walk, and move throughout the store during assigned shifts.* Ability to work a flexible schedule, including weekends and holidays.**Preferred Education / Experience / Knowledge & Skills / Certifications & License*** Associate’s degree or completion of related retail management coursework.* Experience in fast paced, high volume operations* Prior retail, nonprofit, or mission-based organization experience preferred.* Experience supporting or working alongside eCommerce operations is a plus.* Previous experience supervising, training, coaching, or developing staff strongly preferred.* Bilingual language skills* This role requires flexibility to support both morning and evening shifts, including weekend coverage, to meet store operating needs.
- J-18808-Ljbffr Goodwill Industries of Middle Tennessee, Inc.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Retail Sales Floor Team Lead in Lewisburg, TN vacancy
- ...Sales Manager PositionAt Bestway our Sales Managers play a pivotal role in our vision to... ...existing customers by telephone, on the showroom floor and in your trade area.Be proficient at... ...the "7 Steps to Selling".Successfully lead staff and daily operations of the store in...FloorFull time
BestWay Rent To Own
Lewisburg, TN2 days ago - ...individuals that can enthusiastically lead, train, and develop a team in all facets of store operations in... ...procedures.Ensure in depth understanding of Sales and Credit Minutes.Be a Bestway brand... ...by telephone, on the showroom floor and in our trade area.Consistently achieve...FloorFull time
BestWay Rent To Own
Lewisburg, TN1 day ago - ...Retail Production Associate Job Location: Lewisburg Job Summary: The Retail Production Associate supports efficient store... ...merchandise is processed accurately, efficiently, and ready for the sales floor throughout the day, grounded in Goodwill's values of Teamwork,...FloorFlexible hoursShift workAfternoon shift
Goodwill
Lewisburg, TN4 days ago - ...required cash handling, and ensuring the floor and stock room are ready for the business... ...customer service best practices with all team members to deliver a distinctive and delightful... ...accountable for registering all related sales on assigned cash register, including records...FloorShift work
Walgreens
Lewisburg, TN3 days ago - ...bridges engineering, operations, and quality teams to meet production goals and deliver high-... ..., automation, error proofing, equipment, floor layout and potential investment needed for... .... Monthly Cost Model Revision - Lead the monthly revision with the program management...FloorFull time
Minth North America, Inc.
Lewisburg, TN3 days ago $19 - $21.25 per hour
...Shop Floor Clerk Location: Lewisburg, TN Job ID: #73069 Pay Range: $19-21.25 Job Description: Fills orders or issues supplies to/from stock. Checks physical condition of supplies/inventory. Counts materials, documents and other items. Records...FloorDay shiftButler Aerospace and Defense
Lewisburg, TN4 days ago- ...activities, including point of sale support, sales floor standards, merchandising... ...positive interactions and coaching team members to engage shoppers... ...and closing routines while leading assigned shifts to restore... ..., Supply Chain, Management, Retail Operations, or a related...FloorFlexible hoursShift workAfternoon shift
Goodwill Industries of Middle Tennessee, Inc.
Lewisburg, TN5 days ago $21.25 per hour
...Job Description Job Description Shop Floor Clerk - ENT Location: Lewisburg, TN 37091 Duration: 9 Months Shift Schedule ~1st Shift: 6:00 AM – 2:00 PM | $21.25/hr ~2nd Shift: 2:00 PM – 10:00 PM | $21.50/hr ~3rd Shift: 10:00 PM – 6:00 AM | $21.55...FloorShift workNight shiftDay shiftAfternoon shift- ...Description Job Description Our Engineering team is expanding and looking to add a Launch... ..., automation, error proofing, equipment, floor layout and labor; amongst other... ...be ready and efficient for production Lead equipment/tooling buy-off Manage the in...FloorWork at office
Minth North America
Lewisburg, TN6 days ago - ...Team MemberOverall Job Summary The Team Member is responsible for... ...Experience: No experience required. Retail experience and/or farming,... ...with moderate noise. Indoor floors and outdoor lots generally are... ...merchandise through the point-of-sale system. Ability to handle and...FloorFull timePart timeFlexible hoursShift workNight shiftWeekend work
Tractor Supply
Lewisburg, TN5 days ago - ...improvement of our Manufacturing Execution System (MES) and related shop-floor applications. This role helps maintain stable production... ...Production, Quality, Warehouse, Engineering, and Maintenance teams to support coordinated operations across MES, SAP, SCADA, and shop...FloorWork experience placementWork at office
Minth North America
Lewisburg, TN6 days ago - ...Integration Engineer to provide daily support for MES and related shop-floor applications and maintain connectivity and data exchange between... ..., and coordinate complex issues with the appropriate teams. # Equipment Connectivity and SCADA Data Collection Support Assist...FloorWork experience placementWork at office
Minth North America
Lewisburg, TN6 days ago - ...Job Description Job Description Our IT team is expanding and looking to add an SAP EWM & Warehouse Systems Specialist . We are... ...systems (AS/RS), automated guided vehicles (AGVs), and related shop-floor systems. SAP EWM implementation or support experience is...FloorWork experience placementLocal area
- ...provides commercial and residential foundation repair, waterproofing, floor support systems, encapsulation, concrete leveling, and other... ...contracting services in the Southeast states. Join our team as a Crew Technician ! In this crucial role, you’ll help us deliver...FloorRelocation
$30k - $60k
...Description Anytime Fitness Personal Training-Sales Manager $30-60+K Help People Change... ...and plans for continued growth. We are a team of passionate individuals who are... ...Personal Training Sales Manager, you will sell, lead, coach and make a meaningful impact on the...Hourly payFull timeAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Retail Sales Floor Team Lead. Be the first to apply!
Related searches
- part time retail Lewisburg, TN
- retail inventory Lewisburg, TN
- retail jobs Lewisburg, TN
- retail sales full time Lewisburg, TN
- retail sales Lewisburg, TN
- retail store Lewisburg, TN
- retail sales advisor Lewisburg, TN
- parttime retail Lewisburg, TN
- retail salesperson Lewisburg, TN
- luxury retail part time Lewisburg, TN