Workstation Technician

Job Description

Job Description

Overview

CTG is seeking to fill a Workstation Technician position for our client in La Crosse, WI.

 

Location: La Crosse, WI
Duration: 12 months

Pay: Up to $23/hr

Hours: 8 am to 5 pm M-F

 

Duties:

• Collaborate with Workstation Support Services business units to manage hardware and software orders, ensuring they are received, configured, scheduled, and installed.
• Ensure equipment is labeled according to specifications.
• Research, verify, and document device specifications per purchase orders and organizational standards.
• Work with service and business units to relocate equipment as requested.
• Provide on-site installation, customer service, and technical support for installations and repairs per departmental or individual requests.
• Act as a technical liaison in the field to collaborate with other support services (e.g., Help Desk, Applications, Materials Management).
• Assist with end-user training, explaining basic concepts and procedures related to hardware/software requirements and impacts on customers.
• Maintain inventory of supplies and equipment necessary for installations and repairs.
• Collaborate with IT Infrastructure areas to manage parts inventory effectively.
• Evaluate and process equipment according to IT Security policies and guidelines.
• Availability for overtime and on-call participation may be required.

Skills:

• Strong desktop PC support skills, including knowledge of operating systems, hardware configuration, and software installation.
• Excellent customer service and communication skills.
• Ability to work independently and manage time effectively.

Experience:

• Minimum of 2 years of professional customer service experience supporting PC, Macintosh, desktop computing hardware, and peripheral equipment.
• Relevant experience in a technical support or IT role preferred.

Education:

• High School Diploma with 2 years of relevant experience; OR
• Associate's degree; OR
• Two years of Technical School training in Computers, Technology, Electronics, or a related field.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

 

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

 

To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Krista Eckard at View email address on us.fitly.work. Kindly forward this to any other interested parties. Thank you!