Quality Assurance Auditor

Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly‑owned subsidiaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence. Job Description The Underwriting Quality Senior Auditor provides advanced underwriting quality expertise and technical leadership across the underwriting audit function. This role leads complex audits and cross‑functional quality initiatives, develops and enhances audit methodologies, identifies systemic risks, mentors analysts and auditors, and advises underwriting leadership on actions that strengthen governance, consistency, authority management, and regulatory compliance. This is a fully onsite position. Key Responsibilities Lead complex, high‑impact, or cross‑line underwriting quality audits and provide subject matter expertise on underwriting quality, authority management, appetite alignment, documentation, and compliance standards. Lead development and enhancement of underwriting audit methodologies, scoring frameworks, review standards, workpapers, sampling approaches, and quality reporting practices. Audit underwriting files and programs to assess quality, accuracy, consistency, authority compliance, appetite adherence, guideline execution, and regulatory compliance. Identify systemic underwriting risks, recurring control weaknesses, process gaps, and emerging trends; recommend policy, guideline, workflow, training, or control changes to mitigate exposure. Prepare and deliver enterprise‑level audit reporting, trend analysis, emerging risk summaries, and corrective action recommendations to senior leadership, governance forums, and business stakeholders. Serve as a trusted advisor to underwriting leadership by providing objective insights, practical recommendations, and technical interpretation of audit results. Lead cross‑functional initiatives with underwriting, compliance, product, operations, claims, and other partners to improve underwriting quality, consistency, and governance practices. Mentor and provide technical leadership to analysts and auditors, including coaching, training, onboarding support, review of work products, and guidance on complex findings. Support internal and external audit requests and represent the underwriting quality function on special projects or governance initiatives. Maintain awareness of regulatory, market, guideline, appetite, authority, and internal policy changes and incorporate relevant changes into audit practices and reporting. Complete other duties, special assignments, and quality program initiatives as assigned. Required Qualifications 7+ years of underwriting experience with an Excess & Surplus or Property & Casualty insurance carrier. Advanced understanding of underwriting guidelines, authority statements, appetite criteria, documentation standards, audit methodology, and insurance regulations. Experience leading projects, audits, initiatives, or workstreams that involve multiple stakeholders or lines of business. Demonstrated ability to mentor, coach, train, or provide technical guidance to peers, analysts, auditors, or business partners. Proficiency with Microsoft Office 365, including Microsoft Excel, reporting, and presentation tools. Strong written and oral communication skills, including the ability to present complex findings, emerging risks, and recommendations to senior stakeholders. High degree of interpersonal effectiveness with demonstrated ability to influence leaders and make a business case for change across profit centers. Strong analytical, investigative, and problem‑solving skills, with ability to distinguish isolated errors from systemic issues. High degree of discipline and self‑motivation to work independently with limited supervision and manage multiple audits, initiatives, and deadlines simultaneously. Preferred Qualifications Background in quality assurance, claims, compliance, specialty lines, or multiple insurance lines. Working knowledge of underwriting systems, raters, workflows, reporting tools, and quality assurance platforms. 4-year degree from an accredited university The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, this position is eligible for an annual bonus based on company and individual performance as well as a generous benefits package. Richmond Pay Range: $95,000 - $130,000 Chicago Pay Range: $103,000 - $145,000 New York City Pay Range: $114,000 - $160,000 PLEASE NOTE: Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at View phone number on click.appcast.io. Benefits and Compensation We offer a competitive compensation package, performance‑based incentives, and a comprehensive benefits program‑including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities. Core Values At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we aspire to be - guiding how we work, how we lead and how we succeed. #J-18808-Ljbffr