Frontend Designer

Full Stack Developer

React and JavaScript front end designer with experience in Spring boot Workforce Digital Full Stack Developer. Experience in React.js, spring boot, API security. To provide support for on-call escalations and doing root cause analysis of given issues. To independently resolve tickets within agreed SLA of ticket volume and time. To adhere to quality standards, regulatory requirements and company policies. Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts. To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases