Business Office Manager

Base Pay $25.00 / Hour Job Category Admin, Business Manager, Office Manager Employee Type FT Non-Exempt Required Degree NONE Manage Others Yes Description Mirror Lake Village Senior Living Community , an Independent Living, Assisted Living, and Memory Care community, is seeking a Business Office Manager who will contribute to a culture of respect and inclusion, and is committed to providing exceptional quality care and service to join our dedicated team. We are proud to offer the highest quality engagement, dining, and health support services, supported by a team that truly cares for our residents. We are always looking for compassionate, teamwork-oriented professionals who are passionate about making a difference. This is more than a job. It is an opportunity to do meaningful work, build lasting relationships, and positively impact the lives of seniors every day. We seek individuals who are committed to not only supporting resident independence and dignity but also contributing to an empowering environment where residents and team members thrive. Every team member in a Brightwater Senior Living community embodies the mission of our company: to inspire hope and enhance the lives of our residents through the creation of an unparalleled experience. Position Summary: Perform community accounting functions (Payables, Receivables, Payroll) and general office and clerical duties. Support and perform general marketing duties. Directly oversee Receptionist. Maintain resident, employee, and community information in strict confidence (with community management or other employees as necessary). Assist in educating and training employees through conducting new employee orientation and regular education and training classes, including all requirement of federal and state or provincial regulations. Directly oversee Receptionist duties, including but not limited to: Completing monthly work schedule for Receptionist; Assuring all clerical functions are performed correctly; Arrange coverage of reception desk during break and lunch periods. Graciously greet all visitors and politely assist them as necessary; Promptly answer telephone, directing calls to appropriate persons or relaying messages; Monitor resident call system and assure staff response (if call systems adjacent to reception desk). Perform Accounts Receivable duties, including but not limited to: Completing resident move-in, intra-community transfer, move-out, and rental and service tier adjustment information; Recording, prepare, and reporting deposits received from prospective residents; Operates Point of Sale (POS) systems; Perform Accounts Payable duties, including but not limited to: Entering invoices into company accounting system; Completing and submitting check requests; Completing credit card reconciliation; Completing Deposit Refund Requests; Distributing checks to vendors; Perform Payroll duties, including but not limited to: Processing new employee paperwork, including assuring completion of employee file; Assist new employee with timeclock setup; Review timecard information for correctness, submit timecard information; Approve timecards for Receptionists and Bus Drivers. Distributing pay checks to employees; Assist in ordering activities supplies and arranging activities services, adhering to activities department budget. Assist with proper use of fitness equipment. Promptly reports any apparent problems with fitness equipment. Assist in maintaining records of resident participation in activities as required by state or provincial regulations. Assist Sales & Marketing team, including but not limited to: Fill-in touring responsibilities for prospective residents; Covering the entering of prospective resident information into marketing contact system; Maintaining the Tour Guide with current Rate Sheets and Suite Availability at reception desk. Requirements Have 2 or more years Accounting Experience. High level of confidentiality and professionalism. Demonstrate ability to communicate effectively in English, both verbally and in writing. Maintain CPR and first aid certification. Maintain any certifications as required by state or provincial regulations. Summary About us Brightwater is a management company that oversees senior living communities across North America. At Brightwater, our goal is to lead the way in innovation for tomorrow to enrich the lives of seniors today by providing seniors and families with hospitality and healthcare experiences that are unrivaled. Why we do what we do We know that the most important moments in our residents’ lives are the ones that make them feel at home. We continue to create services and amenities designed to help seniors' live life THEIR way and never ask them to change them to fit into our communities. We design spaces that adapt to their lives, their needs, and their choices. What we value Everything our team members do, everything our team members say, and the way our team members act is a direct reflection of the Brightwater brand. We know how important it is to show admiration, have integrity, and work as a team to strive for both excellence and innovation. We expect our team members to take ownership of their role and show stewardship in the way they manage human, material and fiscal resources that have been entrusted to our care. We also encourage the complete well-being of our team members by valuing the time required for regeneration and rejuvenation. Our communication philosophy We pride ourselves on creating an environment that facilitates open and transparent communication with our team members, our residents and our families. Our team is available to listen, support and serve the needs of all team members through direct and ongoing dialogue, and we believe that this respectful, open-minded dialogue makes us stronger in what we do and how we do it. We make every effort to ensure team member’s suggestions, ideas, opinions, and concerns are heard, and we reward team members for creation of ideas that improve any aspect of our community. Brightwater Senior Living is an equal-opportunity employer and strives to provide an environment in which human dignity prevails. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, perceived race, color, national origin, citizenship status, ancestry, creed, religion, age, marital status, family/parental status, disability, sex, sexual orientation, gender identity, source of income, receipt of public assistance, status as a veteran or current or future military status. Brightwater Senior Living does not tolerate discrimination or harassment based on any of these characteristics. #J-18808-Ljbffr Mirror Lake Village LLC