Business Analyst

Business Analyst with Logistics & Supply Chain Experience Location: Phoenix, AZ Job Summary Responsible for managing and supporting customer onboarding, system enhancements, EDI integrations, and continuous improvement initiatives. This role requires close coordination with business teams, customers, US IT and developers to deliver seamless logistics and supply‑chain solutions. Key Responsibilities Lead customer onboarding and client’s logistics supply‑chain portal enhancement activities. Conduct regular meetings with business teams, customers and IT stakeholders. Gather, evaluate, and document business requirements (BRD) and obtain approvals. Analyze data and identify process or system improvement opportunities. Work on EDI mapping, coordination with third party EDI team and integration requirements. Communicate requirements and clarifications between business and development teams. Perform unit testing, integration testing and support implementation. Ensure smooth deployment and coordinate post‑go‑live support. Skills & Qualifications Experience in logistics/supply‑chain processes and EDI workflows. Strong BRD writing, requirement gathering, and analytical skills. Good communication and stakeholder management skills. Knowledge of testing methodologies and system integration. 3–7 years of experience in a similar Business Analyst role. Equal Employment Opportunity Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law. #J-18808-Ljbffr