Specimen Technician - Hospital

Experience Required

1 - 3 years

Minimum Education Required

High School Diploma or Equivalent

Compensation

$17.33 - $25.99 / Hourly

Hours Per Week

40

Number Of Positions

1

Shift

First Shift (Day)

Job Description

Job Description

Specimen Technician - Hospital - Englewood, NJ, Monday to Friday, 6:00 AM to 1:00 PM

The Hospital Specimen Associateis responsible for the preparation of patient's specimens in a hospital location wheremultiple Hospital Specimen Associates work together with minimal direction. The Hospital Specimen Associate must be able to perform and follow all pre-analytical processing procedures with accuracy and in a timely manner. The roles & responsibilities below are specific to samples being performed by Quest laboratory testing.

Pay range: $17.33 - $25.99 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

Best-in-class well-being programs

Annual, no-cost health assessment program Blueprint for Wellness

healthyMINDS mental health program

Vacation and Health/Flex Time

6 Holidays plus 1 "MyDay" off

FinFit financial coaching and services

401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

Employee stock purchase plan

Life and disability insurance, plus buy-up option

Flexible Spending Accounts

Annual incentive plans

Matching gifts program

Education assistance through MyQuest for Education

Career advancement opportunities

and so much more!

Responsibilities:

Specimen Processing & Test Send Out Responsibilities

Demonstrates excellent proficiency in test ordering policies, hospital processing procedures, specimen requirements for test ordering, sample preparation, Quantum, and compliance/legal requirements.

Knowledge and competency of Hospital LIS system (client specific)

Print Quest performed testing reports

Demonstrates ability to interpret specimen flow/tracking data utilizing all available reports and resources

Responsible for supply ordering processes.

Performs remote accessioning (pre-accessioning), (client specific)

Problem Resolution Responsibilities

Troubleshoot and problem resolution for specimen types, missing information, TIQ, TNP, additionalsample requests, and other client issues related to area of responsibility.

Customer Service Responsibilities

Demonstrates exceptional customer service skills as the Liaison between customer & Quest performing laboratory to provide pro-active customer support.

Responsible for managing inbound calls with a positive client interaction.

Communicates and collaborates effectively with the hospital laboratory staff, as well as the Quest Diagnostics sales team and other functions in the organization.

Communicates effectively information regarding problem-solving with specimens, test cancellations, testing requirements, billing requirements with various hospital staff.

Qualifications:

Required WorkExperience:

1 - 3 years of working experience

Preferred Work Experience:

Medical background preferred, which includes medical terminology applicable to a clinicallaboratory

Previous experience in a hospital laboratory environmentpreferred

Physical and Mental Requirements:

Position requires data-entry background with abilities to enter 6,000 alphanumeric keystrokes/hour.

Works in a biohazard environment, practicing good safetyhabits.

Able to sit or stand for longperiods.

Skills:

Handles multiple tasks simultaneously and works in a productionenvironment.

Hospital LIS Systems knowledge or experience a plus

Command of Microsoft Office Suite

Client interfacing role requiring strong communication, collaboration, and problem-solving skills

The position requires demonstrated data entry skills to effectively utilize both the Quest Diagnostics system and the hospital client systems.

Maintains composure while working underpressure.

Reflects good judgment when determining what action to take when resolvingproblems.

Demonstrates strong interpersonal skills that foster a positive environment.

Demonstrates flexibility and ability to adapt tochange.

Education

High School Diploma or Equivalent (Required)

64927

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

or any other legally protected status.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

Place of Work

On-site

Requisition ID

64927

Job Type

Full Time