Patient Engagement

Patient Engagement Coordinator (Medical Receptionist) – Full-Time

ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team!

We're looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you're a strong communicator, great with multitasking, and thrive in a fast-paced environment, we'd love to hear from you.

Key Responsibilities

• Greet patients and callers in a professional, welcoming manner

• Complete patient registration and verify insurance information accurately

• Answer and manage multiple phone lines with efficiency and professionalism

• Collect payments and calculate charges correctly

• Schedule follow-up appointments and manage patient referrals

• Fax, scan, and manage medical records as needed

• Keep the front office and waiting area clean, organized, and inviting

• Support overall clinic flow and assist team members as needed

Requirements

• Strong customer service and communication skills

• Ability to multitask and stay organized under pressure

• Flexible availability, including evenings and weekends

• CPR certification (or willingness to obtain)

• Ability to pass a background check

• Knowledge of Occupational Medicine is a plus

Why ExperCARE?

• A team that values integrity, service, and excellence

• Fast-paced, supportive environment with room to grow

• Meaningful work that directly impacts your community

• Competitive pay and benefits for full-time team members