Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Front Desk Leader: Guest Experience & Service Excellence

Hulsing Hotels / Earth Fare / Accucare

Unknown Hotel is seeking a Guest Services Manager to supervise front office staff, oversee front desk, reservations, guest services and telephone areas, and ensure high standards of guest satisfaction. You will work with external and internal clients, practice a listen-first approach to guest complaints, and multitask effectively. Responsibilities include directing operations at the front desk, hiring/training supervising staff, addressing inquiries and complaints, managing front desk budget and #J-18808-Ljbffr Hulsing Hotels / Earth Fare / Accucare

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Front Desk Leader: Guest Experience & Service Excellence in Kansas City, MO vacancy
  • Loews Kansas City Hotel is seeking a Front Office Supervisor to lead our guest services team with confidence and care on a dynamic hotel floor in downtown...  ...meet guest preferences. The role emphasizes service excellence and operational efficiency in a bustling environment... 
    Suggested
    Night shift

    Loews Hotels & Co

    Kansas City, MO
    1 day ago
  •  ...Overland Park, KS seeks a Talent Leader to recruit and build a high...  ...our brand standards and guest-first service. You will anticipate...  ...deliver outstanding guest experiences in a dynamic, fast-paced retail...  ...scheduling, and operational excellence. #J-18808-Ljbffr Altar'd State
    Suggested

    Altar'd State

    Overland Park, KS
    2 days ago
  • BIBIBOP is seeking a Team Leader to drive daily operations at our Overland Park location...  ...You will lead a dynamic team, ensure excellent guest service, and uphold safety and quality...  ...role in delivering a memorable dining experience while supporting store success. #J-18... 
    Suggested
    Flexible hours

    Bibibop

    Overland Park, KS
    3 days ago
  •  ...seeking a Full Time Assistant Workshop Manager for Oak Park Mall to support the store manager in operations and guest service, ensuring a positive experience for guests and associates. You will lead scheduling, coaching Bear Builders, and driving sales while maintaining... 
    Suggested
    Full time

    Build-A-Bear Workshop, Inc.

    Overland Park, KS
    2 days ago
  •  ...fostering a client-centric culture while delivering operational excellence and risk-aware service. This role emphasizes developing talent, coaching staff,...  ...center initiatives. The position requires leadership experience, effective communication, and the ability to work within... 
    Suggested

    Bank of America

    Kansas City, MO
    3 days ago
  •  ...support scheduling, coach team members, and ensure exceptional guest service while maintaining cost controls and adhering to health and...  ...diploma or GED, and strong English communication. Previous F&B experience is valued, with opportunities for growth within a premier... 
    Shift work

    Argosy Casino Hotel & Spa Riverside

    Riverside, MO
    2 days ago
  • $100k - $150k

    Johnson Controls is hiring a Plant Lean Leader in Albany, Missouri, to lead Continuous Improvement initiatives and drive operational excellence. This role requires a Bachelor’s degree and a minimum of 5 years of experience in both Continuous Improvement and as an operational... 

    Johnson Controls

    Kansas City, MO
    4 days ago
  •  ...Cosmetics in Overland Park, Kansas seeks a Floor Leader to drive sales and coach a team on the shop floor. You will lead customer experiences, demonstrate products, and reinforce Lush...  ..., cash handling, and scheduling are executed with excellence. #J-18808-Ljbffr Lush-Cosmetic

    Lush-Cosmetic

    Overland Park, KS
    2 days ago
  • A global executive search firm is seeking a Manufacturing Excellence Manager to lead the Total Productive Maintenance (TPM) program at...  ...Bachelor's in business or Engineering, with proven TPM deployment experience. This is a high-impact role with potential for plant or... 

    Pacific International Executive Search

    Kansas City, MO
    3 days ago
  •  ...multiple concession stands, guide staff, and ensure a welcoming guest experience while maintaining safety and sanitation standards....  ...handling and alcohol procedures. This role emphasizes reliability, teamwork, and guest service excellence. #J-18808-Ljbffr Compass Group USA

    Compass Group USA

    Kansas City, KS
    3 days ago
  • Towne Park is seeking a Guest Service Captain to orchestrate the service experience for hotel guests and coordinate with the Account Manager. This role involves on-site operations, troubleshooting, and ensuring service standards are met while supporting coworkers. The position... 
    Shift work

    Towne

    Kansas City, KS
    5 days ago
  • $58k - $60k

     ...committed to creating memorable experiences, fostering collaboration, and delivering service that makes every guest feel valued. Create...  ...service-driven, results-oriented Front Desk Manager to lead our Front Office...  ...candidate is a hands-on leader who leads by example, takes... 
    Full time
    Work at office
    Immediate start
    Shift work
    Night shift

    CoralTree Hospitality Group

    Kansas City, MO
    1 day ago
  •  ...relevant knowledge, skills, and experience. Base salary is just one...  ...concerns, with attention to guest satisfaction. May be responsible...  ...demonstrates superior customer service in accordance with department...  ...software. Must have excellent verbal and written communication... 
    Work at office
    Local area
    All shifts
    Flexible hours
    Shift work
    Night shift

    PENN Entertainment, Inc.

    Kansas City, KS
    2 days ago
  • Marquee Hospitality LLC. is seeking a Night Auditor/Guest Service Agent to manage the front desk during the overnight shift (typically 11 pm-7 am). You...  ...principles, Windows OS, and office software. Supervisory experience is a plus. #J-18808-Ljbffr Marquee Hospitality LLC.
    Work at office
    Night shift

    Marquee Hospitality LLC.

    Kansas City, MO
    2 days ago
  • $17 - $17.25 per hour

     ...Kansas City is seeking an Assistant Store Manager to oversee guest services and assist in the overall operations of the store. Responsibilities...  ...be at least 18 years old with prior retail and management experience. The position requires standing, walking, climbing, and... 
    Hourly pay

    Spencer's

    Kansas City, MO
    4 days ago
  •  ...Merchandise department. You will set department standards for customer service, employee relations, cleanliness, and profitability while...  ...storage and safety procedures. The role requires a high school diploma and 1-3 years of related experience. #J-18808-Ljbffr Hy-Vee

    Hy-Vee

    Olathe, KS
    3 days ago
  • Hy-Vee in Kansas is seeking a Seafood Service/Meat Manager to lead the Meat department,...  ...company standards and customer service excellence. The role requires a High School diploma...  ...safety training and 3-5 years of related experience; strong leadership and teamwork are essential... 
    Shift work

    Hyvee.io

    Olathe, KS
    1 day ago
  •  ...collaborate with the Store Manager to inspire team members and ensure operational excellence. Responsibilities include training staff, driving sales, and enhancing customer experiences. Candidates should have at least one year of retail experience and possess strong leadership... 

    TMW Merchants LLC

    Overland Park, KS
    2 days ago
  • Lush is seeking a Floor Leader in Overland Park, KS to mentor a team of sales associates on the shop floor, drive sales and deliver an exceptional customer experience. You’ll lead by example in product demonstrations, educate customers on ethical skincare, and foster a... 

    Lush

    Overland Park, KS
    2 days ago
  •  ...Kansas branch. You will drive growth in deposits and investments, oversee operations, and coach a team to deliver exceptional client experiences. You will complete Branch Manager Training and may travel for in-person training and meetings; weekend/evening hours are required... 
    Weekend work
    Afternoon shift

    Testing Site - JPMC

    Shawnee, KS
    3 days ago
  • Eyetastic Services, LLC is seeking an Optical Office Manager to lead a busy optical practice. You will oversee daily operations, coach...  ...drive a culture of exceptional patient care and operational excellence. The ideal candidate demonstrates strong leadership, organization... 
    Work at office

    Eyetastic Services, LLC

    Olathe, KS
    1 day ago
  •  ..., KS to lead store crew during the early shift and ensure excellent customer service. You will supervise daily operations, coach staff, and help...  ...Diploma or GED, and at least 21 years old with retail experience. This full-time role reports to the Assistant Manager and... 
    Full time
    Shift work
    Early shift

    Braum's

    Shawnee, KS
    2 days ago
  •  ...Store Manager to lead our mall store, drive sales, recruit and develop a high-performing team, and deliver an outstanding customer experience. You’ll champion engagement through clienteling and social channels to create buzz and loyalty. You’ll be responsible for daily... 

    Hot Topic, Inc.

    Kansas City, MO
    5 days ago
  •  ...managing inventory, handling cash, and ensuring excellent customer relations. The ideal candidate will have management experience, open availability, and a reliable vehicle....  ...team dedicated to delivering exceptional service to our customers. #J-18808-Ljbffr Domino's Franchise
    Shift work

    Domino's Franchise

    De Soto, KS
    2 days ago
  •  ...sales, and enhance the customer shopping experience. The ideal candidate will manage and...  ...ensuring financial performance and operational excellence. Strong leadership skills, retail...  ...and a passion for outstanding customer service are essential. This role requires flexibility... 

    JD Finish Line

    Kansas City, KS
    2 days ago
  • Genesis Health Clubs in Independence, MO is seeking a Front Desk Associate responsible for day-to-day operations, guest check-ins, member retention, and delivering quality customer service. You will answer phones, transfer calls, maintain knowledge of club amenities, and... 
    Weekend work
    Afternoon shift

    Genesis Health Clubs

    Independence, MO
    1 day ago
  •  ...collaborative environment. The ideal candidate should have excellent customer service skills, at least 18 months of experience with Main Event, or two years in a supervisory...  ...effectively with team members to enhance guest experiences. Join our dynamic team and create memorable... 
    Shift work

    Main Event

    Kansas City, MO
    2 days ago
  •  ...dining team. You will oversee daily operations, craft exceptional guest experiences, and drive financial performance with attentive cost controls...  ..., staff development, and a proven track record in full-service settings. Join us to elevate dining in Kansas City. This is a... 
    Full time

    Redd Hospitality

    Kansas City, MO
    2 days ago
  • $16.5 - $24 per hour

     ...Store Management team, drive store execution, and uphold excellent customer service when managers are not onsite. You will supervise staff, manage...  ...presentation while preserving a positive shopping experience and customer confidentiality. The role offers flexible scheduling... 
    Hourly pay
    Part time
    Flexible hours
    Shift work

    CVS Health

    Independence, MO
    2 days ago
  • CroachCrothall Healthcare seeks a Regional Director of Patient Experience and Nursing Engagement to lead patient experience initiatives...  ...satisfaction scores and retains accounts by delivering high-quality service and engagement with nursing teams. The position resides in... 

    Crothall Healthcare

    Kansas City, MO
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Front Desk Leader: Guest Experience & Service Excellence. Be the first to apply!