Part Time Branch Ambassador Bronx Area

Part Time Branch Ambassador – Bronx Area Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy. As a Branch Ambassador, you are the heartbeat of our space. You don’t just "process transactions"—you embody our culture of outstanding hospitality. You are a relationship-builder who blends friendly, attentive service with cutting‑edge digital innovation. Whether you’re helping a client navigate our latest tools or empowering them to reach their financial goals, you are the face of an exceptional, human‑centric experience. We are looking for curious, empathetic, and tech‑savvy individuals who thrive in a fast‑moving environment. You are someone who doesn’t wait to be asked; you anticipate needs, solve problems before they arise, and have a genuine passion for helping people thrive in an evolving digital world. What You’ll Actually Do Guardian of Trust & Accuracy – You are the bedrock of our environment’s safety and integrity. You’ll execute high‑volume cash transactions—including deposits, withdrawals, and complex negotiable instrument processing—with 100% accuracy while maintaining a “compliance‑first” mindset to meet all security, audit, BSA/AML, and federal regulatory standards. Digital Concierge – You educate clients on how to leverage mobile banking, remote deposit capture, and contactless payments, helping them gain convenience and security in their daily financial lives. First‑Line Consultant – You uncover needs by actively listening, and pair personal or business goals with the right digital tools or banking solutions to help them succeed. Hospitality Lead – You move fluidly throughout the space, greeting customers and ensuring no one feels like just a number. You balance the efficiency of a high‑volume operation with the warmth of a community‑focused partner. What You Bring Hospitality Heart – A natural gift for making people feel welcome and heard. Tech Fluency – An early adopter of apps and digital tools who loves teaching others how to use them. Precision and Detail – A dedication to getting numbers right every single time and following clear procedures. Adaptability – Comfort in a fluid workspace where you may move from a cash drawer to a digital demo in minutes. Curiosity – A desire to understand the why behind the how and always seeking ways to improve the customer journey. Why Join Us? This isn’t just a job—it’s work with a mission. With no traditional sales quotas, you can focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. The Perks We offer a comprehensive benefits package: Day 1 coverage for Medical, Dental, Vision, and Prescriptions, Flexible Spending Accounts, Life and Disability Insurance, Paid Time Off, Education Assistance, 401(k) matching up to 7.5%, Paid Parental Leave, Mental Health support, Backup Child or Elder Care, and more. Essential Functions Support surrounding branches as needed within a 50‑mile radius, with occasional opportunities to assist other locations in the broader region. Work a flexible schedule, including nights and weekends, with hours subject to change. Attend all required training sessions, which may differ from the primary shift. Basic Qualifications High School Diploma, GED, or equivalent certification. At least 1 year of retail, sales, or customer‑service experience. At least 6 months of cash‑handling experience. Preferred Qualifications Associate’s degree. 2+ years of retail or customer‑facing experience. Proficient in G‑Suite. Strong written and oral communication skills. Compensation Bronx, NY: $51,542 – $54,600 for Branch Ambassador EEO Statement Capital One is an equal‑opportunity employer (EOE), committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace and considers qualified applicants with a criminal history in a manner consistent with applicable laws. #J-18808-Ljbffr Capital One