In Room Dining Attendant (IRD)

Are you inspired by nature, food, human connection and the beauty of the Pacific Ocean? We invite you to join a friendly and innovative team of dedicated hospitality professionals to provide a world class guest experience at Post Ranch Inn as an In Room Dining Attendant (IRD)

ESSENTIAL‌ ‌JOB‌ ‌FUNCTIONS:‌ ‌

• Set up IRD stations with all items needed for shift including but not limited to: boxed water, rollups, salt and pepper shakers, condiments, wiping towels, sanitizer, coffee, iced tea, lemonade, and any other item that may be needed throughout the shift
• Assist in checking that food is presentable and clean, and that no items are missing from tickets
• Help clear soiled dishes, baskets, and trash from guest rooms once guests call for dish
  pick-ups
• Keep an ongoing list of guest rooms that have received IRD orders to provide to the Host team/other IRD attendants/Sierra Mar Management
• Close down station, put away all supplies, clean areas, and perform any closing duties deemed necessary by the MOD
• Assist in Server Assistant duties as needed and prescribed by the MOD
• Possess menu knowledge and be able to answer guest questions about the food and the property
• Perform side work in a timely and accurate manner
• Engage in sincere and warm interaction with all guests including consistent eye contact and a smile
• Fill/assist other stations when IRD is slow. Example: help run food in the restaurant
• Follow all SOPs and rules set forth by HR and Sierra Mar management
• Other duties as assigned

ESSENTIAL WORK SKILLS: 

• Be organized in all areas of work
• Have a sense of urgency with regards to all duties
• Communicate clearly with servers, hosts, and managers on any issues that would prevent the accurate and timely performance of duties
• Maintain a clean uniform and proper attire at all times without exception
• Maintain and follow high safety standards and personal conduct 
• Deal successfully with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds
• Effective verbal and written communication skills in English; secondary languages preferred for communication with ESL guests and staff alike 
• Comply with the attendance policy including meal breaks and rest breaks, reporting any discrepancies to management
• Follow Company policies and procedures as established in the Employee Handbook

WORK EXPERIENCE AND PHYSICAL REQUIREMENTS:

• High School diploma or equivalent preferred
• Valid U.S. Driver’s License for driving company vehicles 
• Ability to use repetitive hand and body motions on a regular basis such as grasping, writing, typing, listening, hearing, and visual acuity
• Ability to stand and walk for extended periods of time on varying ground levels with stairs on a regular basis
• Ability to lift 25 pounds or more on a consistent basis and to bend, stoop, stretch, climb and squat frequently to fulfill a range of manual tasks

Pay rate for the In Room Dining Attendant position is $16.90 per hour + tips

To join our very accomplished team of hospitality professionals, please apply now. 

ABOUT US:  Post Ranch Inn is one of the most acclaimed luxury resorts in the world and is consistently listed as one of the world's best places to stay. Embracing the dramatic beauty of the California coastline with its cliffs, mountains, and panoramic ocean views, the 39 guest rooms and private homes blend rustic elegance with luxury and comfort, intertwined with a strong commitment to environmental and social responsibility.

Post Ranch Inn is a member of the prestigious Preferred Boutique Hotel group, and hotel amenities include the Sierra Mar restaurant. This  Wine Spectator Grand-Award winning restaurant offers exquisite dining with a menu that changes daily, complimentary gourmet breakfast buffet and a spectacular setting with endless ocean views. Guests can relax by the pools and take in the splendid views; rejuvenate with an in-room massage, spa treatment or yoga class; or explore all that nature has to offer. Picturesque Monterey and Carmel are a short drive away.

Post Ranch Inn offers its employees a chance to experience Big Sur at its finest. We offer very competitive benefits which include affordable insurance plans, paid vacation and sick time, 401K Retirement Matching Contribution, discounts throughout the property and Guest Experience Stays. In addition to these wonderful benefits, Sierra Mar offers an employee culinary reference library, educational trips, ongoing culinary education and the opportunity to pick fresh ingredients directly from our garden on property.