Clinical Services Coordinator - Osceola

Job Description

Job Description

Salary: $57,000/year

Position Summary: This position is responsible for the clinical coordination, utilization management, and authorization of initial and ongoing services for children and families served within the child welfare system. This role ensures the effective and efficient use of agency resources through careful oversight of service delivery.

Key responsibilities include fiscal management, budget forecasting, and maximizing third-party payments and alternative funding sources whenever possible. The position facilitates Team Review Meetings and the utilization review process, reviews and approves service requests, provides bypass service authorizations, and ensures the clinical appropriateness of all services authorized.

Additionally, this position is accountable for ensuring that all treatment and interventions are individualized, flexible, responsive, and culturally competent, effectively addressing the diverse needs of children and families.

Technical/Functional Expectations:

1. Facilitates Standing Review Teams: This position facilitates Standing Review Teams, ensures the appropriateness of services requested and reviews service delivery for families served in the child welfare system.

2. Service Authorizations: This position is responsible for completing service authorizations for bypass referrals, initial and ongoing services. This position utilizes 3rd party payment and other alternative community resources whenever possible ensuring the most efficient and effective use of agency resources.

3. Utilization Management: Ensure that services authorized are clinically appropriate and that type, frequency and duration of service delivery matches child and family need with regulatory review and the maximization of resources.

4. Service Prioritization and Partnership with Case Managers: This position will partner with Case Managers in the receipt of referrals for services requests in a collaborative manner ensuring the prioritization of urgent service requests in a strength-based and solution-focused manner.

5. Fiscal Management: This position is responsible for managing an allocation of services dollars for assigned

6. Case Management Agency requiring strong fiscal management and budget forecasting skills.

7. On Call Rotation: This position will participate in the BFP second tier on call rotation.

8. Other duties as required: Job performance requires fulfilling other incidental or related duties as assigned, assisting and training others, and performing duties of higher rated positions from time to time for developmental purposes.

Behavioral Competencies:

1. Perceptivity: Able to interpret verbal and non-verbal communication; use perceptions to understand and relate to others; perceptively analyze the actions and opinions of others.

2. Analyzing: Able to break down problems and information in order to systematically identify the cause of problems or make recommendations; gather information from multiple sources; analyze complex information; organize information for analysis.

3. Analytical Problem Resolution: Able to use systematic techniques to define problems, options, and solutions; evaluate alternative solutions; solve technical or complex problems using logic.

4. Problem Solving : Able to exercise judgment in building realistic solutions to problems; understand the real issues behind problems; use common sense and take practical action to solve problems.

5. Project Management: Able to control and complete projects on time; involve others in planning; clearly define roles and goals and track performance.

6. Verbal Communication : Able to clearly express ideas, information, or concerns with the spoken word; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand perspective of others.

7. Teamwork: Able to cooperate to build consensus; able to assist others to achieve team goals; participate in meetings so they are productive; take on extra work to meet team objectives.

8. Sensitivity: Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others.

9. Ethics: Adhere to and model principles and values of Agency and System of Care by being strength-based, solution-focused, maintains highest level of integrity and ethical standards and work collaboratively with employees, partners, stakeholders and clients in all interactions

Minimum Qualifications:

1. Master’s degree in Social Work, Human Services, Public Administration, or a closely related field, or a Bachelor’s degree with equivalent experience required.

2. Minimum of five (5) years’ experience in child welfare.

3. Two years’ experience in Budgeting and Fiscal Management: This is required to provide sound oversight of the service allocation budget ensuring the maximization of resources.

4. Counseling, Therapy, Behavioral or Mental Health Experience: This position requires a background in counseling, therapy, behavior or mental health experience, preferably as a practitioner and is required to display clinical astuteness and sound judgment when reviewing requested services and make recommendations accordingly.

5. Child Protection Certification preferred.

6. Demonstrated advance knowledge of Florida Child Welfare Statutes, including Chapter 39, as well as applicable administrative codes and regulatory requirements.

7. Valid Driver’s license and ability to travel through assigned circuits and other locations as required.

Preferred Knowledge, Skills, and Abilities

1. Demonstrated experience managing and overseeing a multimillion-dollar budget, including financial forecasting, expenditure monitoring, and mid-year reallocations to ensure fiscal integrity and alignment with program needs.

2. Strong organizational and time management skills, including the ability to develop, analyze, and present management reports in a clear, concise, and effective manner.

3. Ability to analyze complex data, identify trends, and translate findings into actionable strategies.

4. Strong interpersonal skills with the ability to collaborate effectively across departments and with external stakeholders.

5. Excellent Analytical and Problem-Solving Skills: This position requires the ability to independently assess, evaluate, and make recommendations regarding services for children and families in the child welfare system.

6. Strong Interpersonal, Presentation, and Organizational skill: This is required in order to effectively partner with various stakeholders and agency staff.

7. Strength Based Family Practice Orientation: This is required in order to effectively support the system of care, values and the mission and vision of FPOCF.

Physical Requirements:

1. Ability to lift and carry up to 20 pounds

2. Frequent sitting and standing

3. Occasional walking, bending, stooping, and crouching

4. Use of hands for grasping, typing, and writing

5. Ability to reach, read, speak, and listen effectively

6. Ability to operate a motor vehicle and travel is required

For more information regarding our screening process please visit Clearinghouse.com .

Family Partnerships of Central Florida is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. These employers also maintain Drug-Free Workplaces. Requests for Auxiliary Aids for Hearing Impaired or Limited English Proficiency Candidates may be made with a minimum of five (5) days notice to C Hernandez at View phone number on ziprecruiter.com.