Floating General Manager

Company Description InTown Suites is one of America’s largest economy extended stay hotel brands, operating 196 wholly-owned properties across 22 states. Since 1989, the company has maintained strong occupancy rates, providing long-term stability and growth opportunities for team members, even during challenging economic cycles. InTown Suites offers apartment-style suites designed for weekly, monthly, or longer stays, featuring in-room kitchens with full-size refrigerators, stovetops, and microwaves, and fully renovated premium suites with enhanced comfort and storage. Its sister brand, Uptown Suites, expands extended stay options with additional properties nationwide. InTown and Uptown Suites foster a culture committed to diversity, equity, and inclusion, and invite interested candidates to explore opportunities at Role Description The Floating General Manager is a full-time, on-site role based in Columbus, OH, supporting multiple properties in the local market as business needs require. This role oversees daily operations at assigned locations, including front desk, housekeeping, maintenance, and guest services, to ensure consistent service standards and a high-quality guest experience. The Floating General Manager manages staffing levels, schedules, and training, and provides leadership, coaching, and feedback to team members to promote performance and engagement. Responsibilities include monitoring occupancy, revenue, and expense controls, implementing company policies and procedures, and ensuring safety, cleanliness, and regulatory compliance across properties. The role also involves resolving guest concerns, coordinating with corporate support teams, and assisting with special projects, openings, or transitions as needed. Qualifications Hotel or property management experience, including oversight of daily operations, staff supervision, and guest services. Strong leadership and team-building skills with the ability to motivate, coach, and develop diverse teams. Operational and organizational skills, including scheduling, inventory control, and process implementation. Customer service and conflict-resolution skills to handle guest issues professionally and effectively. Basic financial acumen, including familiarity with budgeting, revenue management, and expense control. Clear verbal and written communication skills, with the ability to collaborate across departments and locations. Ability to work on-site at multiple properties in the Columbus, OH area, with flexibility to adjust to changing assignments. Proficiency with common office and property management software; prior extended stay or hospitality experience is preferred. High school diploma or equivalent required; additional education in hospitality management or business is a plus. Commitment to maintaining an inclusive, respectful work environment aligned with company values. #J-18808-Ljbffr InTown Suites