Business Property Manager I

Welcome to San Diego International Airport, where our core purpose is to create an exceptional experience for both our community and visitors from around the world. It extends beyond just flights; we embody the vibrant spirit of San Diego itself—sunny, welcoming, and full of life. We are committed to attracting, fostering, and empowering a team of talented individuals who can deliver our strategic goals: Advance Airport Development Transform the Customer Experience Optimize Ongoing Business Cultivate Our Culture Here, culture starts with each of us. Our workplace is shaped by mindsets that guide how we show up for one another: believing the best in people, collaboration, empathy, listening, and thoughtful decision‑making. If you are ready to contribute to a team that values meaningful impact and enjoys the journey along the way, we invite you to apply today and help us connect our community to the world. Why You'll Love Working at SAN: Location: The new Airport Authority Administration building, located on the San Diego International Airport campus and near the waterfront, providing stunning views of our runway, San Diego Bay, the Pacific Ocean, and the city skyline. Hybrid Schedule: This role follows a hybrid schedule with both on‑site and remote work. On‑site days are required, based on department needs, to support collaboration and business operations. Remote work flexibility is available on other days as determined by the department. Salary: The hiring salary for the Business Property Manager I starts at $95,109 to $109,375. The full pay range for the Business Property Manager I is $73,160 to $117,057. Benefits: You will enjoy 14 paid holidays, 18–33 days of vacation (PTO), parental and childcare benefits, salary continuance for family & parental leave, tuition reimbursement, retirement plan options including our comprehensive pension plan and 457 defined contribution plan, and an annual employer‑funded Lifestyle Spending Account. Wellness: Enjoy a workplace that makes well‑being part of the daily vibe! Tap into multiple on‑site gyms, unwind or brainstorm in outdoor workspaces, score fitness discounts for every level and goal, give back with volunteer‑time rewards, connect with financial wellness advisors, and explore scenic walking trails just steps from campus, all wrapped in a supportive wellness package designed to help you feel your best inside and outside of work. Application Deadline: May 28, 2026. Applications will be reviewed after the closing date. About the Job: The Terminal Business Development department is seeking a Business Property Manager I to join their dynamic team. This role sits at the crossroads of commerce and customer experience, supporting the airport’s non‑airline revenue program. The selected candidate will manage a portfolio of diverse leases and initiatives, including food and beverage, convenience and specialty retail, passenger services, and property agreements. Strong communication, collaboration, and the ability to build and maintain positive working relationships with a wide range of stakeholders will be instrumental for the Business Property Manager I success. Every traveler remembers their experience going through an airport, and what they encounter is the result of thoughtful coordination behind the scenes to better serve millions of SAN travelers and you will play an important role in that experience. What You'll Do: Partnership Agreements: Administer and support leases, permits, easements, licenses, and operating agreements for non‑airline revenue tenants. Assist with Request for Proposal (RFP) processes by preparing materials and providing input as needed. Maintain accurate business partner account records and support contract compliance monitoring. Participate in stakeholder meetings and assist in addressing routine business matters and tenant inquiries. Business Operations & Performance: Collaborate with internal teams and stakeholders to review sales and operational data. Support implementation of initiatives related to concessions, marketing, and customer programs. Track and document operational issues, assisting with follow‑up actions and resolution. Provide general support in identifying opportunities to enhance operations and tenant performance. Tenant and Facilities Coordination: Support coordination of tenant improvement projects, including tracking progress and assisting with communication between tenants and internal teams. Conduct routine site visits to observe operations and support compliance with lease requirements. Assist in reviewing plans and coordinating follow‑ups to help ensure projects meet operational needs and timelines. Programs & Customer Experience: Support administration of Quality Assurance Program (QAP) reviews by assisting with documentation and follow‑up. Help monitor service standards and report observations related to the passenger experience. Assist with passenger‑facing programs such as promotions and engagement initiatives, as well as coordination efforts related to continuity of operations planning and other duties as assigned. The Skills You Need: Project Management: Autonomously manage projects by evaluating priorities, developing action plans, demonstrating consistent follow‑up, and completing projects and assignments while pivoting as necessary to prioritize in accordance with Authority goals. Multi‑task and effectively manage multiple tenants and projects simultaneously. Relationship & Interpersonal Skills: Cultivate interpersonal rapport and trust, both up and down, by exhibiting consistency and reliability. Build and maintain collaborative working relationships with stakeholders, identify and communicate information, ideas and problems, advocate for tenants while maintaining accountability to the Authority. Anticipate customer needs and propose solutions proactively. Communication: Proficiently and tactfully exchange information verbally and in writing, facilitate, persuade and prepare, and deliver presentations for a variety of mediums such as lease correspondence, procurement scopes of work, concessions, promotional materials. Communicate to gain support for ideas, proposals, projects, and solutions; articulate clear rationale in discussions of the benefits and drawbacks of various options, while remaining assertive and flexible. Problem‑Solving / Agility: Identify significance of problems, demonstrate willingness to act in situations requiring immediate solutions for passengers, tenants, or the Airport. Seek Board approval under supervision for leases, amendments, procurements or similar; draft Board Reports, ordinance language, PowerPoint presentations, and ensure timely internal approvals. Integrity: Assess and handle sensitivity regarding conflicts and demands inherent with the Authority as a political and business entity, accountable to the public. Leveraging Technology: Effectively use and generate information electronically, integrating technology solutions and systems. The Experience You Need: Graduation from a four‑year college or university with major in business administration, public administration, finance, marketing, or another related field of study. Three years of progressively responsible property management experience, at least two years of which involve retail or food & beverage management, commercial or industrial property management, and/or real estate development, preferably in an airport. Equivalent combination of training and experience. Licenses, Certificates, and Special Requirements: Successful completion of a fingerprint‑based background investigation, training, and testing required for employment and operation of Authority and San Diego County physical security, surveillance, radio and telecommunications equipment. Preferred Licenses, Certificates, and Special Requirements: Project Management Professional Certification (PMP) American Association of Airport Executives (AAAE, CM) Airport Council International (USAP) Driving Is an Essential Function: This role requires regular driving as a critical part of performing work‑related duties, specifically involving the operation of Airport Authority vehicles. A valid California driver’s license is required, along with strict adherence to all traffic laws and safety regulations. Applicants must maintain an acceptable driving record to operate Authority vehicles and comply with vehicle use policies, including safety protocols and reporting requirements. Encouragement to All Candidates: Don't meet every requirement? That's okay. At San Diego International Airport, we value your unique experience and your willingness to learn. Some roles require specific qualifications or degrees, but others don't—and we are always open to individuals committed to growth and excellence. If this sounds like you, we encourage you to apply. If it's not the right fit, we will keep you in mind for future opportunities. EEO Statement It is the policy of the San Diego County Regional Airport Authority to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, SDCRAA will provide reasonable accommodations for qualified individuals with disabilities. Physical & Mental Demands Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation. If you need any form of accommodation during the recruitment process, please inform the Talent Acquisition Partner (Recruiter). Disaster Service Worker Notice Under California Government Code Sections 3100 - 3109, public employees are designated disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as they may be assigned to them by their employer or law. #J-18808-Ljbffr San Diego County Regional Airport Authority