Floral Designer
$18 per hourBrown Floral
Job Description
Job Description
Job Summary
We are seeking a dedicated and experienced Senior Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service, managing inquiries, and resolving issues efficiently. You will play a pivotal role in enhancing customer satisfaction and loyalty while supporting our e-commerce initiatives. The ideal candidate will possess strong communication skills, organizational abilities, and a passion for delivering top-notch service.
Responsibilities
Provide outstanding customer service by addressing inquiries and resolving issues promptly.
- Operate cash registers and handle cash transactions accurately.
- Assist customers with e-commerce orders, including processing returns and exchanges.
- Maintain an organized workspace, ensuring all customer interactions are documented appropriately.
- Utilize POS systems effectively to manage sales transactions and inventory.
- Collaborate with team members to enhance the overall customer experience.
- Offer multilingual support to cater to a diverse clientele when applicable.
- Provide product knowledge on lawn care and floral design to assist customers in making informed decisions.
Requirements
- Proven experience in customer service or a related field.
- Strong communication skills, both verbal and written.
- Excellent organizational skills with the ability to multitask effectively.
- Experience with cash handling and operating cash registers.
- Familiarity with e-commerce platforms is preferred.
Join us in creating memorable experiences for our customers while contributing to a positive work environment!
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Work Location: In person
Company DescriptionBrown Floral has been creating beautiful floral arrangements for over 103 years! We have a great reputation for excellent customer service as well as our designs. Our new facility offers an amazing work flow. Our team is second to none. Please consider joining us!
FLORAL SHOP EXPERIENCE IS REQUIREDCompany Description
Brown Floral has been creating beautiful floral arrangements for over 103 years! We have a great reputation for excellent customer service as well as our designs. Our new facility offers an amazing work flow. Our team is second to none. Please consider joining us!\r\n\r\nFLORAL SHOP EXPERIENCE IS REQUIRED
Vacancy posted 16 days ago
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