Medical Assistant - Miami, FL 2388092 | Miami, Florida

Medical Assistant

Optum On-Site Solutions, part of the Optum family of businesses, is seeking a Medical Assistant to join our team in Miami, FL. As a member of the Optum Behavioral Care team, you'll be an integral part of our vision to make healthcare better for everyone.

Location: Port of Miami, FL

Royal Caribbean Employee Clinic

Schedule: Mondays, Wednesdays and Fridays: 9:00 a.m. - 5:00 p.m., Tuesday and Thursdays: 8:00 a.m. - 4:00 p.m.

Our Medical Assistants:

• Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, Friendly
• Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs
• Through genuine and positive communication, makes each customer feel informed, understood, and special
• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
• Can keep up in the MedExpress environment by facing tasks and challenges with energy and passion
• Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals

Primary Responsibilities:

• Welcomes patient to the worksite clinic and orients them to the services available
• Manages the patient check-in and check-out process
• Schedule / reschedule onsite clinic appointments
• Manages clinic calls, emails, and walk-ins
• Order clinic supplies
• Manage clinic flow to ensure patients are seen timely.
• Visible resource - actively participating in worksite events and part of worksite fabric
• Coordinates distribution of well-being related communications and marketing at the site (posters, desk drops, etc.)
• Assist in the execution of group event activities at their site (i.e. biometric events, flu shots, health fairs) in collaboration with Manager
• Navigates patients to employer benefit programs
• Complete provider orders per state and provider regulations
• Perform Clinical Intake with patients to include taking and recording vital signs and patient history
• Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.
• Prioritizes and multi-tasks to optimize patient flow and the patient experience
• Complete patient referrals and patient callbacks daily, with results as needed
• Proper, concise and complete EMR documentation and paper based documentation for all assessments and procedures
• Other duties as assigned such as new models of care and new types of procedures, etc.

Required Qualifications:

• Completion of medical assistant training program or 1+ years of medical assistant or phlebotomist experience in an urgent care, primary care, or emergency room setting
• Meet all other state requirements by law, including but not limited to all state requirements, and licenses, where applicable
• If required by state - ability to maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT) or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board
• Active CPR/BLS certification or ability to obtain within 90 days of hire

Preferred Qualifications:

• 2+ years of direct patient care experience performing medical assistant clinical duties in an urgent care, physician practice, or emergency room setting
• Direct experience with the following tasks:

• Clinical intake, patient data collection
• Laboratory specimen collection (blood-draw/venipuncture, urine collection, point of care testing, etc.)
• Performing EKG testing
• Application of orthopedic devices, such as preformed splints
• Performing basic wound care
• Review of basic instructions such as use of patient assistive devices (crutch fitting & walking)

• Knowledge of federal, state and local laws and regulations including OSHA and HIPAA requirements
• Knowledge of computerized information systems (EMR) used in clinical management settings
• Proven solid interpersonal and organizational skills