Claims Advocate

About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients, including Insurance, Reinsurance, Cyber Services, Mortgage Origination, and more. Job Overview We are seeking a detail‑oriented and proactive Administrative Assistant – Claims to support our Claims Department with critical administrative, reporting, and follow‑up responsibilities. The role is ideal for someone who thrives on organization, communication, and managing multiple tasks in a fast‑paced environment. The successful candidate will ensure claims are processed accurately and efficiently while maintaining strong communication with adjusters, carriers, and internal team members. Responsibilities Provide back‑end administrative support for the Claims Department, working directly under the direction and guidance of the Claims Lead. Submit new claims and loss reports to carriers using information provided by the Claims Lead. Update EPIC with all claim details, settlements, notes, documents, and status changes as instructed. Follow up with claim adjusters to gather status updates, documentation, and any required information. Send status requests to carriers and maintain organized tracking of follow‑ups and responses. Maintain accurate and well‑organized electronic claim files, ensuring all documents and correspondence are properly uploaded into EPIC. Assist with preparing internal reports, documentation, and claim‑related summaries. Perform administrative tasks such as data entry, document management, scanning, filing, and maintaining department records. Support the Claims Lead with routine workflow tasks and follow‑through to ensure timely completion of all claim‑related activities. Ensure accuracy, confidentiality, and consistency in all claim data and internal communications. Requirements HS Diploma or recognized equivalent. Previous administrative experience required; insurance or claims experience a plus. Strong computer skills, including proficiency with Microsoft Office (Outlook, Excel, Word). Experience with EPIC or other agency management systems preferred. Exceptional attention to detail and accuracy. Strong organizational and time‑management skills; ability to handle multiple priorities. Excellent written and verbal communication skills. Ability to follow up consistently and professionally with carriers, adjusters, and team members. Self‑motivated, dependable, and able to work both independently and collaboratively. Proficiency with MS Office. Prior experience with Applied Epic is a plus. Pay Details The base compensation range for this position is $27,000–$33,000, based on skills, experience, location, and internal equity. Benefits Health, dental, and vision insurance; life and disability insurance; fertility benefits; wellness resources; paid sick time. Generous paid time off and holidays; Employee Assistance Program; Calm app subscription. 401(k) plan with immediate vesting; Health Savings Account (HSA); Flexible Spending Account (FSA); commuter benefits; employee discount programs. Paid maternity and paternity leave, including for adoptive parents; legal plan options; pet insurance coverage. Acrisure is an Equal Opportunity Employer Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting View email address on click.appcast.io. #J-18808-Ljbffr Acrisure