BRAND AMBASSADOR GLENLORE TRAILS

Job Description

Job Description

Join the Team Behind the Magic

Glenlore Trails is Hiring Seasonal Brand Ambassadors

Commerce Township, Michigan | September – January
Up to $20/hour based on role, experience & availability

Every unforgettable experience begins with incredible people.

At Glenlore Trails, our Brand Ambassadors do more than work an event, they create magical moments for thousands of guests each season. Whether you're welcoming families, helping guests navigate the trail, serving treats, or keeping the evening running smoothly, you'll play an important role in bringing Michigan's most immersive nighttime experience to life.

If you love being outdoors, enjoy meeting new people, thrive in a fast-paced environment, and genuinely care about creating memorable experiences, we'd love to meet you.

What You'll Do

As a Glenlore Brand Ambassador, you'll be assigned to the role that best matches your strengths. Opportunities include:

✨ Trail Guide

• Welcome and assist guests throughout the experience
• Help create a safe, engaging, and magical atmosphereon the trail
• Communicate with our technical team to ensure activations are fully operational
• Monitor trail areas and support nightly setup and closing
• Answer guest questions and assist with way finding

???? Guest Check-In

• Be the first smiling face guests see
• Scan tickets and assist with arrivals
• Help guests with questions before entering the trail
• Keep entry lines organized and efficient

???? Concessions & Merchandise

• Serve beverages, snacks, and seasonal treats
• Help guests discover fun merchandise and interactive items
• Operate point-of-sale systems (training provided)
• Keep concession areas clean, organized, and fully stocked

???? Parking & Guest Arrival

• Welcome guests as they arrive
• Direct traffic safely and efficiently
• Assist with signage, barricades, and parking flow
• Help create a positive first and last impression

We're Looking For People Who Are...

• Friendly, outgoing, and genuinely enjoy helping others
• Reliable, punctual, and committed to their team
• Positive with a "jump in and help" attitude
• Comfortable working outdoors in varying weather conditions
• Excellent communicators who stay calm under pressure
• Passionate about creating exceptional guest experiences
• Team players who take pride in their work

Customer service, hospitality, retail, events, or restaurant experience is a plus, but a great attitude matters even more!

Schedule

Our season runs from September through early January.

Most shifts take place:

• Thursday through Sunday evenings
• Approximately sunsetthrough midnight (hours vary slightly throughout the season)
• Training provided before opening

All positions require arriving before guests for setup and staying after closing for cleanup.

Why You'll Love Working at Glenlore

✨ Be part of one of Michigan's most unique seasonal attractions

???? Work outdoors in an illuminated forest

???? Fun, energetic team culture

???? Meet amazing people and make lasting friendships

???? Build customer service and event experience

???? Competitive seasonal pay

???? Perfect part-time opportunity for students, teachers, hospitality professionals, or anyone looking for flexible seasonal work

The Kind of People Who Thrive Here

The Glenlore team is something special.

Every season we're reminded how important it is to find people who genuinely care about others, take pride in their work, and show up with positive energy every night. That's exactly who we're looking for.

If you're someone who enjoys making people smile, loves working with an incredible team, and wants to be part of creating unforgettable memories for thousands of guests, we'd love to have you join us.

Come help us create the magic this season.

Apply today!