TECHNOLOGY SUPPORT SPECIALIST II

Job Title: TECHNOLOGY SUPPORT SPECIALIST II Posting Start Date: 6/30/26 Job Description Header Requisition Id: 21714 Work Location: TEQUESTA TRACE MIDDLE City: WESTON Position Goal Ensure continuous availability of all technology assets for the assigned location by providing technical support of District owned hardware, software, networks, and servers, concentrating on customer concerns, needs issues, training, and guidance. Essential Performance Responsibilities Provide technical assistance, training, and guidance to site‑based staff and students for both hardware and software application problems. Ensure the assigned location has an effective, stable, and consistent digital learning environment, including virtual, by collaborating with customers and district level technology support staff. Support and ensure adherence to district network security standards. Coordinate with vendors for the acquisition of appropriate hardware and software. Assist with the installation of approved hardware, both stand‑alone and networked. Assist with or conduct the installation of approved software. Perform basic troubleshooting for technology. Perform minor repairs or upgrades to technology. Serve on location technology team and collaborate with other assigned technology personnel. Maintain and coordinate the integration of technology systems into the digital learning environment. Maintain accurate inventory of all technology assets, hardware and software. Maintain technical proficiency by participating in District‑led meetings and training programs to sustain or enhance Technical Support Specialist skills related to performance responsibilities. Perform and promote all activities in compliance with the equal employment and non‑discrimination policies of The School Board of Broward County, Florida. Participate in training programs to enhance individual skills and proficiency related to job responsibilities. Review current developments, literature, and technical sources of information related to the job. Ensure adherence to safety rules and procedures. Follow federal and state laws, as well as School Board policies. Perform other duties as assigned by the immediate supervisor. Minimum Qualifications & Experience A standard high school diploma or satisfactory completion of an approved General Educational Development (GED) test. A minimum of six (6) years of experience in supporting computer systems related to digital technology. OR An earned associate degree from an accredited institution. A minimum of four (4) years of experience in supporting computer systems related to digital technology. AND Proficiency required in the following: Basic hardware and software. Knowledge of Windows, Mac, and iOS operating systems. Installing and maintaining software. Managing and maintaining computer network systems, including virtual and local area networks. Supporting enterprise applications used in word processing, spreadsheets, databases, presentations, electronic mail, cloud storage, and other related applications. Effective communication and computer skills as required for the position. Preferred Qualifications & Experience Bilingual. Physical Requirements Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently as needed to move objects. Terms of Employment Salary and benefits shall be paid consistent with the District's approved compensation plan. Length of the work year and hours of employment shall be those established by the School Board. #J-18808-Ljbffr Broward-County-Public-Schools