Quality Assurance Associate

Job Overview As a Behavioral Health Assistant at Horizon, you will… Perform comprehensiveclinical quality assurance auditsfor outpatient and residential programs to ensure compliance with regulatory and internal standards. Conductutilization reviewsto evaluate medical necessity, documentation quality, and fidelity to treatment plans. Prepare written audit findings, summaries, and recommendations for program leadership. Assist in monitoring compliance with OMH and OASAS regulations and agency policies. Maintain accurate records of audits, reviews, and outcomes in accordance with department protocols. Support training and technical assistance efforts that improve documentation practices and clinical quality. Benefits Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging Council, frequent trainings, ongoing conversations, affinity groups, and more. Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth. Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together! Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit‑sharing programs to make sure you’re set for the future. Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. Paid time off and paid holidays! Qualifications Master’s degree in a related field with at least 3 years of counseling experience required. Current QHP License required or Credential applicable to OMH and OASAS programs, such as: LMSW LMHC LCSW Strong knowledge of behavioral health documentation standards and regulatory requirements. Excellent analytical, writing, and communication skills. Ability to work independently, manage competing deadlines, and maintain confidentiality. Location This position is located at 55 Dodge Rd, Getzville NY but has opportunity for remote work in accordance with departmental needs and agency policy. Hours This position is full-time from Monday – Friday. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $52,644 - $61,418. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. Physical Demands Stationary posture with frequent standing/sitting alternation. Mobility between nearby worksites and within facilities. Mobility required involving repetitive wrist, hand, and finger movements. Handling light duties, moving objects up to 20 pounds, occasionally up to 50 pounds. DEIB Statement Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well‑being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description. Equal Opportunity Statement Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr