Call Center Receptionist

$17 per hour

Troy Practice Management

East Lansing, MI

Job Description

Job Type: FT40

Pay: starting $17ph

Schedule: Mon-Friday, no nights or weekends

Shift: General 8/hr shift (Shift times will vary with department schedules)

We are currently seeking a full-time Call Center Receptionist for our East Lansing, MI office. In this role, you’ll play a vital part in guiding and supporting our patients throughout their care journey. Candidates with prior healthcare or customer service experience are encouraged to apply—we’re happy to provide training to help you succeed.
Apply today and take the first step toward becoming a valued partner in our shared success!

Primary duties and responsibilities

Check our patient in and out as they visit our office
Collect, verify and enter demographic and patient insurance information
Schedule new appointments for our patients
Answers telephone and either responds to inquiry, directs caller to appropriate personnel or initiates a triage message for response by medical personnel
Coordinates referral for patients through insurance and other physician offices
Answers telephone takes messages and correctly routes incoming calls

Qualifications

Completion of High School or a GED program
1-3 years customer service
Medical office experience preferred
Must demonstrate multitasking and organization within a fast paced environment
Must demonstrate a high competency level with general computer applications and functions
Must successfully pass a background check and a drug screening

We are a proud Equal Employment Opportunity Employer. Pinnacle GI Partners participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about our Providers and our company please visit

About Us

Pinnacle GI Partners is a family of gastroenterology practices. We strive to differentiate our practices with an excellent patient experience, bringing together a remarkable network of skilled physicians with top-notch equipment, facilities, and opportunities to collaborate as professionals.

Apply

Vacancy posted 10 days ago

Similar jobs that could be interesting for youBased on the Call Center Receptionist in East Lansing, MI vacancy

Call Center Representative III
$23.49 - $33.94 per hour
...customer profile changes, or directing requests to other functional business teams. Provides alternatives and options during phone calls; demonstrated ability to gather information and make appropriate decisions focusing on the first call resolution; documents the customer...
Suggested
Hourly pay
Trustmark
Lansing, MI
1 day ago
Child Support Call Center Agent
$18 per hour
...Child Support Call Center Agent Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count...
Suggested
Hourly pay
Full time
Visa sponsorship
Conduent
East Lansing, MI
2 days ago
SMG - MEDICAL RECEPTIONIST
...associated with patient services to include: scheduling, greeting, admitting and discharging patients, answering all incoming phone calls, filing, and assisting with maintenance of medical records. Essential Duties: This job description is intended to cover the minimum...
Suggested
Full time
Work at office
Shift work
Sparrow Foundation
Lansing, MI
4 days ago
Veterinary Receptionist - East Lansing, MI
...Veterinary Receptionist Opportunity East Lansing Veterinary Clinic is Hiring a Veterinary Receptionist! Position Details Role: Experienced Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: 4-day work week...
Suggested
Full time
Temporary work
Work at office
Flexible hours
New Baltimore Animal Hospital
East Lansing, MI
5 days ago
Receptionist/Field Engagement Assistant
...Job Description Job Description Job Summary: The receptionist/field engagement assistant is the first point of contact for association... ...association information. Answer, screen and route incoming calls and messages; respond to routine inquiries or direct them to...
Suggested
Work at office
Michigan Health & Hospital Association
Okemos, MI
6 days ago
Accounts Payable/Receptionist
...Job Description Job Description Accounts Payable/Receptionist Facility: MediLodge of East Lansing We invite you to apply and... ...to fostering a workplace where growth, teamwork, and patient-centered care are at the forefront. At the end of each day, knowing that...
Bi-weekly pay
Weekly pay
Daily paid
Temporary work
Work at office
Flexible hours
North Lansing Opco LLC
East Lansing, MI
19 days ago
Receptionist - Part Time
...Description Job Description Part Time Receptionist Are you looking for a rewarding... ...short-term rehabilitation services with 50 centers located throughout Michigan. Perks:... ...Receives and routes a high volume of calls through the switchboard and supplies information...
Bi-weekly pay
Weekly pay
Daily paid
Temporary work
Part time
Work at office
Relocation
Flexible hours
East Lansing Opco LLC
East Lansing, MI
25 days ago
Remote Reservations Agent
Property Description Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-renowned, five-star hotel that offers exceptional service and unforgettable...
Remote work
Flexible hours
Davidson Hospitality Group.
Lansing, MI
3 days ago
Medical Assistant Receptionist
Under general supervision, and according to established policies and procedures, will provide excellent patient care by performing or assisting in a variety of medical procedures and tests to assist in the examination and treatment of patients, including but not limited...
Work at office
McLaren Health Care
Lansing, MI
3 days ago
The Customer Support & Billing Operations Specialist
...performing database research, assisting with environment testing, and providing customer support. This position goes beyond traditional call center responsibilities, requiring strong analytical skills, attention to detail, and the ability to work across multiple systems and...
Contract work
Work at office
ASM Research, An Accenture Federal Services Company
Lansing, MI
2 days ago
Dental Receptionist
...Lansing area, Ionia, and Grand Rapids. We are a fast-paced, patient-centered oral surgery practice seeking a motivated and adaptable Front... ...and professionally at the front desk Answer incoming phone calls and schedule patient appointments across multiple locations...
Full time
Temporary work
Work at office
Monday to Friday
Oral Surgery Associates of Lansing
Lansing, MI
6 days ago
Customer Service Agent- Overnight
$18 - $24.7 per hour
...computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate... ...What We're Looking For ~0-2 years of inbound/support call center experience preferred. ~ At least 21 years old with a High School...
Hourly pay
Full time
Work at office
Worldwide
Visa sponsorship
Work visa
Shift work
Night shift
Aristocrat
Lansing, MI
5 days ago
Customer Service Advisor Trainee- InsuraMatch
...? Our Customer Care Advisor trainees will work in a dynamic service center where professionalism and commitment to our team environment is highly valued. Advisors handle a large volume of inbound calls from our customers, agents, and third parties. Within established timeframes...
Traineeship
Local area
Travelers Insurance
Lansing, MI
3 days ago
Customer Service Representative - Remote
...department policies and protocols Respond to and process inbound calls, real-time chat communications, emails and make outgoing calls... ...some college preferred 2 or more years of inbound/support call center experience 1 or more years of working remotely and achieving set...
Work at office
Local area
Remote work
NeoPollard Interactive
Lansing, MI
2 days ago
Customer Service Representative - Lansing Area
$48k - $68k
...Specialist, Technical Support Representative, Help Desk Analyst, Customer Care Specialist, Service Advisor, Account Representative, Call Center Agent, Customer Success Associate Why The Pivot Group Network The Pivot Group Network was founded by manufacturing...
Work at office
Immediate start
The Pivot Group
Lansing, MI
4 days ago
Customer Service Representative - Hybrid (Lansing, MI)
$17 - $31.3 per hour
...members on the phone and working on other responsibilities in between calls. Answering questions and resolving issues based on phone... ...~1+ years of customer service experience in a call center environment, with demonstrating ability to be empathetic and compassionate...
Hourly pay
Full time
Temporary work
Work at office
Local area
Immediate start
Flexible hours
3 days per week
Oak St. Health
Lansing, MI
5 days ago
Customer Service Representative
...The Customer Service Representative supports members of the Security Health Plan by delivering high-quality customer service in a call center environment. This role involves responding to inquiries related to health insurance benefits, eligibility, claims, and general...
Full time
Contract work
Remote work
Shift work
Day shift
PRIDE Health
Lansing, MI
3 days ago
Remote Customer Service Representative (Michigan residents)
...to research requests and accurately record the details of your calls / contacts Manage assigned cases from beginning to end by researching... ...or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you...
Temporary work
Remote work
Work from home
Home office
Flexible hours
Shift work
Morley Companies
Lansing, MI
3 days ago
Customer Service Representative
$54k - $90.55k
...Service Representative The Customer Service Representative plays a key role in delivering exceptional service in a fast-paced Call Center setting. This role involves assisting policyholders, agents, brokers, and Ameritrust Service Center team members with inquiries related...
Contract work
Work at office
Emergent Holdings
Lansing, MI
5 days ago
Customer Service Representative
...necessary. Partner with Gardner White stores to take overflow calls, assist with administrative duties as assigned, and coordinate... ...diploma or equivalent ~1 year of customer service and/or call center experience preferred but not required ~ Strong problem-solving...
Part time
Work at office
Gardner White Furniture & Mattress
Lansing, MI
5 days ago
Customer Experience Rep
...Experience Representative is located at the CATA Transportation Center (CTC), the Multi-Modal Gateway, or at the CATA Administrative Offices... ...or General Education Degree (GED), with experience in retail, call center or working directly with the public/liliExperience with...
Flexible hours
Capital Area Transportation Authority
Lansing, MI
3 days ago
Multilingual Customer Service Representative
...Representative Lansing, Michigan First National Bank of America is looking for friendly, motivated individuals to join our call center team as Customer Experience Representatives. If you enjoy helping people and communicating with others, we'd love to hear from youno...
Hourly pay
Work at office
First National Bank of America
Lansing, MI
5 days ago
Spanish Bilingual Limited Service Customer Service Representative
$18.46 per hour
...operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday). Preferred Skills and Qualifications High volume call center experience. Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs. Strong computer skills, including...
Full time
Temporary work
Work at office
Remote work
Home office
Monday to Friday
Shift work
MAXIMUS
Lansing, MI
2 days ago
Client Ambassador/Receptionist
Job Description Job Description Join Waverly Animal Hospital as a Client Ambassador! Part of the Veterinary United Family Are you passionate about animals and ready to start a career in Veterinary Medicine? Join Veterinary United, where our dedicated team of...
Veterinary United
Lansing, MI
2 days ago
Receptionist - State Farm Agent Team Member
...Support the team with various administrative tasks, projects, & agency goals. QUALIFICATIONS: Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable...
Work at office
Henry Walker - State Farm Agent
East Lansing, MI
15 days ago
Receptionist - State Farm Agent Team Member
Job Description Job Description About our Agency: Trinesha launched the agency on January 1, 2011 and has since built a strong team of nine licensed agents dedicated to exceptional service. In our office, we pride ourselves on providing a personal touch, often handling...
Hourly pay
For contractors
Work at office
Trinesha Goebel - State Farm Agent
Lansing, MI
14 days ago
Receptionist-State Farm Agent Team Member
...Description Job Description As a State Farm Agent Team Member - Receptionist, you will play a vital role in providing exceptional customer... ...managing the front desk, greeting visitors, answering phone calls, assisting with payments, and directing inquiries to the...
Work at office
Remote work
Afternoon shift
STEVE BARTSHE STATE FARM
Lansing, MI
a month ago
Receptionist - State Farm Agent Team Member
...dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a...
Work at office
Relocation package
Flexible hours
Josh Orler - State Farm Agent
Lansing, MI
3 days ago
Front Desk Agent
divh2Front Desk Agent/h2pOur team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy...
Flexible hours
Shift work
Night shift
Island Hospitality
Lansing, MI
5 days ago
Office Assistant
...multitasking and customer service skills. Location: Canton, MI Key Responsibilities: Answer and manage a high volume of incoming calls (approximately 100130 per day during peak season, AprilOctober). Monitor and respond to daily emails (approximately 80120 per day...
Contract work
Work at office
Continuum
Lansing, MI
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Call Center Receptionist. Be the first to apply!