District Supervisor Trainee - East Zone (Greater Cincinnati)

District Supervisor Trainee - East Zone (Greater Cincinnati)

The District Supervisor at United Dairy Farmers is responsible for oversight, leadership and management of 6-9 stores assigned. The primary responsibility of a District Supervisor is to ensure the delivery of outstanding service to every Guest across each store by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), including insuring stores maintain a UDF standard of excellent store conditions. The District Supervisor ensures the safe and efficient operation of all stores within the district while complying with all laws and regulations, and all company policies and requirements. District Supervisors are also responsible for coaching and developing our associates and ensuring each store management team has a focus on development.

Essential Functions:

• Guest Experience
• Leadership & People Development
• Store Operations

Knowledge, Skills and Abilities Required:

• High school diploma or GED equivalent
• Five or more (5+) years' experience managing managers and/or direct reports
• Previous experience in a QSR or C-store environment preferred
• Previous Multi-Unit retail store management preferred
• Belief in people development as a foundation for individual growth and organizational success
• Excellent verbal and written communication skills
• Fundamental understanding of key financial and retail performance metrics
• Strong organizational, problem-solving and attention to detail skills are required.
• Proficient in MS office/PC
• Prior experience with Convenience / QSR based POS systems, Loyalty platforms preferred.

Minimum Requirements:

• Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.
• Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.
• Ability to understand operating instructions for store equipment and to operate all store equipment.
• Ability to prepare DipSide items using supplies located in the dip cabinets.
• Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.
• Ability to recognize numbers, count and do arithmetic well enough to complete required records.
• Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.
• Ability to clean counters and other surfaces.
• Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes.
• Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.
• Ability to raise at least 10 pounds from floor level to a height of 5 feet.
• Ability to place an 8" x 10" x 10" package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.

Notice:

The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.