Project Management - Project Manager III

Job Title: Project Manager
Duration: 12 months (possibility of extension or conversion)
Location: Burlingame, CA | Menlo Park, CA | Los Angeles, CA | New York, NY (Hybrid - 3 days/week on-site)

About the Role

We are seeking a highly motivated and experienced Project Manager to join our 1st Party Retail Operations & Technology team. This is a key executional role responsible for the hands-on management and delivery of complex projects that shape the operational and technological backbone of our retail stores. The ideal candidate is an exceptional operator who excels at breaking down complex initiatives into manageable tasks and driving them to completion in a fast-paced environment.

Responsibilities

• Manage and deliver cross-functional initiatives and projects through all stages of the lifecycle, from initiation to completion
• Serve as a conduit between technical and non-technical teams, translating complex technical details into clear, understandable language and action plans
• Break down complex issues into manageable components, employing systematic approaches to execute solutions
• Proactively exercise best judgment to select effective techniques to implement and evaluate outcomes
• Thrive in environments of ambiguity and velocity, maintaining clear focus and a path to execution
• Collaborate with cross-functional teams including Retail Operations, Product Marketing, Enterprise Systems & Product, Retail Design & Implementation, Retail Finance, and Product Management
• Drive the implementation and development of retail systems including POS, ERP, CRM, AV, and in-store demo technologies
• Curate and present project status, risks, and progress from working teams to leadership

Minimum Qualifications

• Bachelor's Degree
• 5+ years of experience in project or program management within a Direct-to-Consumer (DTC) consumer electronics retailer, manufacturer, technology, or premium hospitality company
• Proven competence with project management tools (e.g., JIRA, Asana, MS Project, Wrike) and general productivity software (Microsoft, Apple, GSuite)
• Deep experience developing and implementing operational processes such as Standard Operating Procedures (SOPs)
• Experience taking a defined business strategy through execution, implementation, and final delivery

Preferred Qualifications

• MBA or other advanced degree
• PMP, Agile, or similar advanced project/portfolio management certification
• Demonstrated ability to leverage AI in daily work to boost efficiency and productivity
• Strong analytical and problem-solving skills with a data-driven approach
• Excellent communication and interpersonal skills with the ability to influence at all levels of the organization
• Deep experience with retail systems implementation and development (POS, ERP, CRM, AV, Demo)
• Experience creating store team-facing communications (e.g., briefings, FAQs)