Fiber Technician - Carmel, IN

Carmel, IN Carmel, IN | Carmel, IN 1320 City Center Dr Carmel, IN 46032, USA We have an immediate opening for an energetic Fiber Technician in Carmel, IN. As a Fiber Technician you will be responsible for performing basic to advanced installations, disconnects, and service changes for residential and business customers for high-speed internet services, phone, and TV. You will provide basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, modem, and wireless devices, etc.).

ESSENTIAL JOB FUNCTIONS

Install and troubleshoot all MetroNet services from the terminal to customer premise equipment (CPE). Provide in-depth customer education on all MetroNet products and services. Earn commissions by explaining MetroNet services and products to customers. Maintain professionalism with customers and colleagues. Work toward meeting key performance metrics. Other job-related duties as requested.

JOB QUALIFICATIONS AND REQUIREMENTS

High School Diploma or GED. Preferred but not required: experience with a telecom/fiber company. Physical ability to work from a kneeling or standing position for long periods. Physical ability to work in various conditions, including attics, crawl spaces, and adverse weather. Physical ability to climb ladders up to 25 feet with proper safety equipment. Able to lift and carry loads of up to 75 lbs, including a ladder. Ability to work with basic hand tools and specialized equipment with training. Operate and maintain company vehicle/equipment safely and professionally. Valid driver’s license and satisfactory driving record. Willingness to work as a team and independently. Must be legally authorized to work in the U.S.

ADDITIONAL JOB REQUIREMENTS

Perform on‑call rotation duties after regular business hours. Available to work overtime, including holidays and weekends. Available to travel for training or as needed.

TOTAL REWARDS

80% of medical premiums paid by the company. Company‑paid disability and life insurance. Employee Assistance Program. 401(k) company match dollar for dollar up to 6%. Equipment and resources provided on day one. Opportunities for advancement. Associate perks and discounts. Discounted MetroNet service in our serviceable area.

JOB SPECIFIC PERKS

Tools, equipment, and training provided. Company vehicle and fuel card. MetroNet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran. All applicants and employees are entitled to their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr MetroNet