Hyatt Place Richmond Arboretum - Front Desk Agent

Aimbridge Hospitality

Front Desk Agent

Full-time 3pm-11pm Shift

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

High school diploma or equivalent; experience in a hotel or related field preferred.
Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay ! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan

Hyatt Place Richmond/Arboretum hotel is located in the heart of Richmond just 20 minutes away from the Richmond International Airport. Our location offers easy convenience to Chesterfield Towne Center, Kings Dominion, Maymont Park, and Metro Richmond Zoo. Our modern hotel offers spacious guestrooms designed for the modern traveler with plenty of space to work and relax. Guests enjoy our free Wi-Fi, outdoor pool, fitness center, and on-site dining.

Aimbridge Hospitality

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Vacancy posted 1 day ago

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