Operations Specialist (Part-Time) Location: TEXAS - Van Full / Part Time: Seasonal

Operations Specialist – supports day‑to‑day camp operations by assisting the Operations Manager with tasks such as greeting families, providing golf cart rides, handling administrative duties, deliveries, and general assistance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greeting campers and guests. Providing directions on camp and escorting guests to their destinations. Driving courtesy golf carts around camp, meeting all safety requirements. Managing gates and serving as the contact person. Assisting staff and guests. Meeting or exceeding ACA, OSHA, state, and other industry standards. Assisting the Camp Works department which includes package/mail collection and delivery, camper photos, surveys, and lost & found.

OTHER DUTIES AND RESPONSIBILITIES

Maintain compliance with Sky Ranch’s employee policies and procedures. Maintain compliance with all state and federal laws and ACA regulatory requirements. Perform other duties as required.

QUALIFICATIONS

EDUCATION

None required.

EXPERIENCE

Minimum one year of camp or retreats experience.

KNOWLEDGE

Basic working knowledge of principles and processes for providing excellent customer service, including meeting quality standards and evaluating customer satisfaction. Proficient working knowledge and ability to use office software such as Microsoft Word, Excel, and Outlook; basic internet and social media skills. Knowledge of principles and processes for providing excellent customer service, including needs assessment, quality standards, and satisfaction evaluation.

SKILLS AND ABILITIES

Ability to relate positively, influenceally, and sensitively to a broad spectrum of persons in a variety of settings. Ability to maintain confidentiality. Encourage and build mutual trust, respect, and cooperation among team members. Ability to investigate and analyze information and draw conclusions. Ability to communicate the vision of Sky Ranch to both internal and external customers. Proficient speaking, reading, writing in English; clear communication face to face, telephone, and e‑mail; excellent listening skills. Excellent, professional written communication skills. Ability to deal with complex situations or issues and make effective, timely and appropriate decisions. Excellent interpersonal skills and relationship‑building skills. Professionalism in the workplace, accurate communication with others. Excellent organizational skills; ability to multi‑task and manage a variety of tasks.

OUTSIDE CONTACTS

Guests and vendors.

EQUIPMENT AND PROPERTY

Vehicles, golf carts, and camp equipment.

PHYSICAL DEMANDS

Much physical effort required on a routine basis; ability to use up to 50 pounds of force frequently. Ability to grasp, push, pull, carry or otherwise manipulate objects; ability to perform tasks requiring action of muscles or groups of muscles and foot and/or hand‑eye coordination. Work requires physical agility, including bending below or reaching above the individual, crawling under desks, stooping, and climbing step stools or ladder.

WORK ENVIRONMENT

Must be able to work flexible hours, including weekends and especially Sundays. Works primarily outdoors with some indoor office environment intermittently. Must be able to drive a car and golf cart.

OTHER

Commitment to Christian principles and teachings both professionally and personally. Must be able to fully support Sky Ranch’s Doctrinal Statement. Active membership in a church aligned with Sky Ranch’s doctrinal beliefs. Commitment to Sky Ranch’s Vision, Mission, Values (Who We A.R.E.) and Principles (WOW, Stewardship, Excellence) demonstrated in daily behavior. Must demonstrate annually a clear background check and review of child safety practices as required for camp accreditation by the American Camping Association. #J-18808-Ljbffr Sky Ranch