Patient Care Technician

Emergency Department Technician

Join a team where your work matters every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

EMT certification is required. Candidates with Emergency Department experience are strongly preferred, and previous phlebotomy experience is a plus. Successful applicants will thrive in a fast-paced environment and be committed to providing high-quality patient care.

Department: Emergency Department

Schedule: PRN, Flexible variable schedule

Responsible for meeting the basic needs of the patient by providing skilled levels of bedside patient care in collaboration with the primary care nurse. The ED Technician provides assistance to other members of the health care team in order to provide quality patient care. Reports and documents all changes in the patients condition to the primary care nurse in a timely manner. Promptly notifies the charge nurse, Nurse Manager or Director of Nursing of departmental problems. Is accountable for all ED nursing care he/she delivers and is responsible for adhering to all applicable standards of emergency care. Assists in the teaching of students rotating through the Emergency Department. Performs clerical duties necessary to the functioning of the department. Must be energetic and motivated to support the success of a growing service.

Provides care that is directed toward meeting the psychosocial and physical needs of patient.

Ensures that side rails are up when indicated (transporting patients, high fall risk, etc.).

Completes Point of Care Testing (bedside blood glucose, pH, urine pregnancy).

Assists with setting up oxygen delivery systems such as nasal cannula or mask.

Controls bleeding of open wounds as directed by RN or ED Attending physician.

Provides hygiene and grooming as needed.

Answers phone within 3 rings identifying self, title and unit. Does not keep caller on hold for extended periods of time.

Reports critical lab values to appropriate personnel.

Practices standard precautions and disposes of hazardous wastes per established guidelines.

Demonstrates care and courtesy.

Adheres to and incorporates all customer service standards in patient care and work practices.

Performs other related duties as assigned or requested.

Minimum Preferred/Education: High School diploma/GED or 10 years of work experience

Minimum Preferred Experience: Previous experience in health care, including performance of vein-puncture, EKGs and basic assessment skills, preferred.

Required Licensure/Certification: None

Working Conditions: Stressful working environment requiring ability to prioritize assignments. Exposure to confidential data, including patient records and incident reports. Contact with supervisors, medical staff, house staff, referring hospital personnel, nursing services, students, volunteers, patients, families, visitors, personnel from outside agencies, administrators, pre hospital care providers and personnel from other internal departments.

Physical Requirements: Prolonged extensive or considerable standing/lifting. Lifts, positions, push and/or transfers patients. Considerable reaching, stooping, bending, kneeling, crouching, lifting, pushing, pulling 100 plus pounds. Ability to demonstrate patience when dealing with difficult people and situations. Ability to anticipate potential crisis or deterioration of patient condition and assist in preventing impairment of life processes and normal body functions, as the situation requires. Must have the ability to assist with emergency care and the management of patients including assisting with the institution and maintenance of basic life support.

Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA)

Work Shift: Variable Shift (United States of America)

Job Type: Employee

Department: 8251010037 Clinical Outreach Scheduled Weekly Hours: 0

Benefits: SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay(fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.