Employee Relations Professional II

Position Summary

Hawaii State Federal Credit Union is seeking an experienced Employee Relations Professional. You'll serve as a trusted advisor to leaders and employees by providing guidance on employee relations matters including workplace concerns, policy interpretation, conflict resolution, and corrective action processes.

As the Employee Relations Professional, you will administer and execute HSFCU's employee relations program in support of organizational objectives, workplace culture, and regulatory compliance— conducting workplace investigations, analyzing findings, and developing recommendations to ensure fair, consistent, and legally compliant outcomes.

The Employee Relations Professional also coordinates the annual coaching and performance management programs to strengthen accountability, communication, employee engagement, and workplace effectiveness between leaders and employees. You will facilitate this program by maintaining the resources, toolkits, and communications that drive program awareness, participation, and overall effectiveness.

You will also have the opportunity to contribute to program enhancements by utilizing data, trends, and employee insights to identify opportunities, mitigate risk, and recommend strategies that strengthen the employee experience and amplify organizational success.

This position is located at our HSFCU Headquarters in Downtown Honolulu.

Salary Range

Base Annual Salary Range: $70,600 - $90,825 per year

The posted range reflects the anticipated base pay for this position, with final compensation determined based on experience, skills, and internal equity.

Essential Duties:

• Workplace Investigations and Conflict Resolution
  • Conducts impartial and thorough workplace investigations involving employee misconduct, policy violations, workplace concerns, and other employee relations matters.
  • Facilitates conflict resolution and mediation efforts to address workplace issues, strengthen working relationships, and promote constructive outcomes.
  • Ensures investigations, corrective actions, and related employee relations matters are documented accurately and maintained in accordance with organizational standards and legal requirements.

• Performance Management and Catalytic Coaching
  • Administers and executes the organization's performance management and annual coaching programs, ensuring processes, timelines, and program objectives are consistently achieved.
  • Develops, maintains, and executes communication plans that promote awareness, understanding, participation, and accountability throughout performance management and coaching cycles.
  • Designs, develops, and maintains manager and employee resources, guides, templates, job aids, toolkits, FAQs, and training materials that support successful program execution.

• Employee Relations Administration
  
  
  • Prepares correspondence, reports, presentations, and related materials to support employee relations program administration and and informed decision-making by management.
  • Assists with the development and implementation of employee relations strategies, programs, policies, and procedures that align with organizational goals and values and support a positive, respectful, and high-performing workplace culture.
  • Ensures employee relations activities and employment practices comply with applicable federal, state, and local laws, regulations, and organizational requirements.

Minimum Qualifications/Experience

• 4+ years of experience in employee relations, performance management, or a related human resources function.
  
• Comprehensive knowledge of human resources policies, procedures, and compliance requirements related to workplace investigations and conflict resolution practices.
  
• Strong interpersonal, conflict resolution, and relationship-building skills.
  
• Ensure confidentiality and exercise sound judgment handling sensitive information.
  
• Strong understanding of employment regulations, labor laws, and compliance standards (such as EEOC, FMLA, HFLL and ADA).
  
• Experience delivering training programs and conducting program analysis to make recommendations for enhancements.
  
• Experience leveraging HR Information Systems (HRIS), performance management platforms, reporting tools and related technology applications.
  
• Bachelor's degree.

Preferred Qualifications/Experience

• Bachelor's degree in Human Resources Management, Business Administration, Organizational Development, or a related field.
• HR Professional certifications such as HRCI, SHRM.
• Understanding of financial institution operations and applicable regulatory requirements.

Overview:

Find your happy place. Hawaii State Federal Credit Union is more than a bank, and not just another credit union. We’re a place where “Always Right By You” isn’t just a tagline to those we serve, but a promise to our employees, who enjoy generous benefits, opportunities for career advancement and a healthy work-life balance. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together. HSFCU offers a dynamic and supportive work environment where employees can enjoy competitive compensation and one of the best benefits packages in the business.

Benefits:

• Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
• Health Coverage: We've got you covered: full-time employees receive 100% coverage for medical and dental premiums, plus 50% towards covering your family members. Pre-tax deductions for your Flexible Spending Plan can be added on as early as 6 months in.
• Paid Time Off: Enjoy 13 paid holidays each year, plus Election Day and up to 2 full days off for Community Service. Your hard work is rewarded with an increase in PTO accrual with every year you're employed.
• Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions including a 6% match and profit sharing after your first year.
• Transportation Subsidy: We make your daily commute stress-free. Receive 100% bus pass reimbursement or up to $100 subsidy towards parking and Pre-Tax deductions.
• Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.
• Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.
• Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.
• Work Environment: HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.
• Employee Testimonials: Employees appreciate the supportive environment where everyone’s voice is heard and valued. The credit union has been recognized as one of Hawaii’s best places to work for over 15 years.