B-Level Technician
White's International Trucks Greensboro
Reports To: Service Manager/Shop Foreman
Job Summary: The B-Level Technician is responsible for performing intermediate-level diagnostics, repairs, and maintenance on commercial trucks. This role bridges the gap between entry-level and master technicians by handling more complex repairs while continuing to develop expertise in engines, drivetrains, electrical systems, and hydraulic components . The B-Level Technician works efficiently to minimize vehicle downtime and supports the A-Level Technicians in advanced repairs when needed. Key Responsibilities:
Diagnostics & Repairs:
Job Summary: The B-Level Technician is responsible for performing intermediate-level diagnostics, repairs, and maintenance on commercial trucks. This role bridges the gap between entry-level and master technicians by handling more complex repairs while continuing to develop expertise in engines, drivetrains, electrical systems, and hydraulic components . The B-Level Technician works efficiently to minimize vehicle downtime and supports the A-Level Technicians in advanced repairs when needed. Key Responsibilities:
Diagnostics & Repairs:
- Perform medium to complex repairs on engines, transmissions, brakes, suspension, and electrical systems.
- Diagnose check engine lights, sensor failures, and electrical issues using diagnostic tools.
- Repair and replace belts, hoses, radiators, alternators, starters, and batteries .
- Conduct basic driveline and powertrain repairs , including clutches and differentials.
- Assist A-Level Technicians with major engine and transmission overhauls .
- Perform DOT inspections and ensure vehicles meet federal and state compliance.
- Conduct preventive maintenance services such as oil changes, fluid exchanges, and filter replacements.
- Identify and document potential issues before they lead to major failures .
- Repair and replace air and hydraulic brake components .
- Perform alignment adjustments, steering, and suspension repairs .
- Replace and adjust clutches, U-joints, wheel bearings, and seals .
- Diagnose and repair lighting, wiring, and battery systems .
- Perform DPF (Diesel Particulate Filter) regeneration and basic aftertreatment troubleshooting .
- Work closely with A-Level Technicians, service advisors, and parts staff to complete repairs efficiently.
- Maintain a clean and safe workspace , following OSHA and dealership safety guidelines.
- Keep accurate repair records and documentation for warranty and customer records.
- Proven experience as a B-Level Diesel Technician or equivalent role
- Strong proficiency in anti-lock brakes, chassis electrical systems, cylinder head R&R, drivetrain repair, and fuel systems
- Ability to perform general troubleshooting, mechanical and electronic engine work, and drivetrain rebuilds
- Working knowledge of Cummins and Eaton systems with completed online and instructor-led training preferred
- Must maintain state certifications and demonstrate progress toward OEM hands-on and web-based training completion
- CDL preferred
- Strong problem-solving, time management, and organizational skills
- Proficient in reading service manuals, wiring diagrams, and diagnostic data
- Team player with a positive attitude and commitment to continuous improvement
- Valid driver's license and acceptable driving record
- Ability to lift up to 75 pounds and perform physically demanding tasks
- Frequent standing, walking, bending, kneeling, and reaching in and around vehicles
- Ability to work in a shop environment with exposure to noise, fumes, and moving mechanical equipment
- Comfortable working in a range of temperatures (shop bays, outdoor yard, test drives, etc.)
- Must be able to safely operate diagnostic tools and shop equipment
- Must wear required personal protective equipment (PPE) such as safety glasses, gloves, and steel/composite-toe boots
- Medical, Dental, and Vision Insurance (multiple plan options)
- Health Savings Account (HSA) with company contribution
- Flexible Spending Account (FSA) options
- 401(k) with Company Match - 50% match up to 6% of contributions
- Company-Paid Basic Life Insurance with AD&D coverage
- Short- and Long-Term Disability Plans available for purchase
- Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage)
- Paid Vacation, Sick Leave, and Holidays
- Uniforms Provided and annual boot reimbursement
- Paid training and certification incentives through our Technician Roadmap
- Expense card, vehicle allowance, or mileage reimbursement (varies by role and region)
- Opportunities for career growth and advancement to A-Level Technician and leadership roles
- Supportive, family-driven culture centered on safety, teamwork, and long-term success
Vacancy posted 4 days ago
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