Server Assistant

Server Assistant

Honda Center welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests. Whether you're looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center.

The starting hourly rate for this position is $21.00 per hour.

The Server Assistants are primarily responsible for the timely delivery and packaging of guests' food and beverage items while ensuring the quality of items is in accordance with established menu specs. Server Assistants are also responsible for clearing and removing any unnecessary or soiled service ware from guest view and/or tables.

Responsibilities

• Deliver prepared food and beverage items to guests and patrons in a timely and accurately
• Remove any/all soiled utensils and service ware from guest view and/or tables
• Assist in setting dining room and tables with new linen, utensils, and glassware
• Possess knowledge of complete menu offerings, including production specifications, ingredients, cooking times, presentation/packaging, etc.
• Collaborate with kitchen and bar staff to ensure prompt delivery of guest(s)' orders; ensure thorough and detailed communication of any/all dietary restrictions/allergies
• Deliver professional, courteous, and efficient service to guests
• Responsible for completing all station set-up, breakdown, and cleaning duties
• Maintain knowledge of restaurant happenings, including menu updates, operational guidelines, service hours, special offerings, etc.
• Support all team members to ensure guests receive high-quality service; provide notes and insights if guests have special requests; assist the team by clearing/cleaning/pre-setting tables for next party; ensure a hospitable experience for all guests
• Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies
• Understand and assist with the execution of responsible alcohol service
• Follow, adhere, and practice the Safety and Sanitation standards set forth by the Food & Beverage Department, including but not limited to social distancing, use of face mask/covering when in common areas, in the presence of guests, and where social distancing is not possible
• Use of gloves when handling guest food or beverage
• Cleaning and sanitizing high-contact surfaces that are frequently used by guests and fellow employees
• Frequent handwashing, regardless of the use of gloves
• Other tasks as assigned by supervisors and/or manager

Skills

• Minimum 18 years of age
• Previous service experience is a plus
• Strong communication skills, both written and verbal
• Works well with others, establishing and maintaining effective relationships with fellow workers and supervisors
• Ability to lift, push, and pull 20lbs
• Ability to travel up and down stairs consistently during work shifts
• Flexible schedule: ability to work nights, weekends, and holidays as required
• Must be able to work in an environment with fluctuating temperatures

Knowledge, Skills, and Experience

Education - High School Diploma or Equivalent

Experience Required - 0-1 Year

This position is on-site.

Company: Anaheim Arena Management, LLC (F&B)

Our Commitment:

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!