Outreach Coordinator

Job Description

Job Description

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.

Are you a relationship-driven professional who enjoys networking, building partnerships, and helping people? Giving Home Health Care is seeking an Outreach Coordinator to drive patient growth and expand our presence throughout the Augusta, GA and Aiken, SC markets .

In this highly visible role, you will serve as a community ambassador for Giving Home Health Care, building strategic relationships with referral sources, healthcare providers, community organizations, unions, and other key stakeholders. You will play a direct role in patient acquisition and market growth by identifying opportunities, generating referrals, and guiding prospective patients through the intake process.

#INDEST

 

 

Responsibilities

• Develop and execute strategic outreach and business development initiatives designed to increase patient referrals, market penetration, and revenue growth.
• Build, cultivate, and maintain strong relationships with healthcare providers, unions, case managers, community organizations, and other referral sources.
• Identify and pursue opportunities to expand Giving Home Health Care's presence within the Augusta and Aiken markets.
• Act as a trusted resource for prospective patients and families, educating them on available services and guiding them through the intake and onboarding process.
• Conduct proactive outreach to potential patients and referral partners through phone calls, in-person visits, networking events, and community engagement activities.
• Maintain regular communication with patients, referral sources, and key stakeholders to ensure an exceptional experience and strong engagement.
• Represent Giving Home Health Care at community events, senior expos, health fairs, patient appreciation events, and industry networking functions.
• Partner with internal departments to ensure a seamless transition from referral to admission and ongoing patient support.
• Monitor market trends, competitive activity, and referral patterns to identify opportunities for growth.
• Track outreach activities, referral pipelines, and conversion metrics to maximize performance and return on investment.
• Build and maintain relationships with hospital systems, medical offices, and records departments to facilitate patient advocacy and timely access to services.
• Navigate healthcare approval processes and work collaboratively with internal teams to help patients access the care and support they need.

What Success Looks Like

• Consistently generates qualified patient referrals and new business opportunities.
• Builds a strong network of referral partners throughout the community.
• Expands Giving Home Health Care's visibility and reputation within the market.
• Delivers an exceptional experience for patients, families, and referral sources.
• Contributes directly to patient growth, market expansion, and overall business success.

Qualifications

• Minimum of 2-3 years of sales experience
• Proven experience in community outreach, public relations, or a similar role.
• Previous experience in healthcare outreach, marketing, or sales (home health experience is a plus).
• Excellent communication and interpersonal skills.
• Strong organizational and project management abilities.
• Proficiency in Microsoft Office Suite and social media platforms.
• Ability to work independently and as part of a team.
• Passion for community engagement and making a positive impact.
• Valid driver’s license and reliable transportation for travel within the community.

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

If you’re ready to be part of an organization that truly makes a difference in people’s lives, we encourage you to apply today and start a fulfilling journey with Giving Home!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

 

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

 

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.