Benefits Specialist (Part-Time)

Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.

Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.

Job Description

We have an exciting opportunity for a part-time Benefits Specialist. Preferred availability is four hours per day, Monday through Friday, for a total of 20 hours per week. The Benefits Specialist provides administrative support for employee benefit programs, including health, welfare, retirement, leave of absence, and worker’s compensation processes. This role helps maintain accurate benefit data, supports timely employee lifecycle processing, responds to routine benefit questions, and assists with communications and documentation to support a consistent employee experience.

Benefits Administration & Data Support:

• Support day-to-day administration of employee benefit programs, including health, welfare, retirement and wellness programs.
• Assist with benefit vendor billing, enrollment processing, payroll benefit deduction review, and employee benefit data updates.
• Support timely processing of employee lifecycle events, including new hires, benefit changes, leaves of absence, and terminations.
• Provide administrative support for benefit compliance activities, required reporting, and filings as directed.
• Help maintain accurate benefit information in HRIS, payroll, and benefits administration systems.

Employee Support & Communications:

• Respond to employees with routine benefit questions, including questions related to forms, enrollment, and system navigation; elevate complex questions as appropriate.
• Assist with drafting, updating, and distributing employee benefit communications to support employee understanding and utilization of benefit, wellness, and recognition programs.

Leave, Worker’s Compensation & Retirement Support:

• Assist with leave of absence and worker’s compensation administration, including documentation, follow-up, and coordination with appropriate internal and external partners.
• Act as a backup for retirement plan funding and loan adjustment processes.

Reporting & Process Documentation:

• Prepare routine reports and provide data support for benefit-related processes as requested.
• Assist with research, analysis, and documentation related to employee benefits programs and processes.
• Document work processes to support consistency, cross-training, and ongoing process improvement.

The US national hourly range for this non-exempt position is $33.04-39.64. The base hourly range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location, and relevant education or experience. This is not a benefits eligible position.

Qualifications

• B.A. or B.S. degree in business or human resources required or equivalent combination of education and work experience.
• 2+ years of human resources, benefits administration or payroll experience
• Experience with HRIS or benefits administration platforms; UKG and/or PlanSource experience preferred.
• Experience supporting benefit processes, enrollment activities, payroll deductions, employee data changes, or leave administration.
• Foundational knowledge of U.S. employee benefits required; experience with Canadian employee benefits is a plus.
• General knowledge of benefit and leave-related requirements, such as ERISA and FMLA.

Additional Information

Benefit eligible employees may receive a comprehensive benefits package that includes medical and dental coverage, 401K match, paid time off (including volunteer time as well as parental leave) and so much more!

Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week. Additional in office time may be required to support team/project needs.

Inclusion & Belonging

We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.

IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.