Service Desk Lead — Government IT & ServiceNow Pro
Gdit
GDIT is seeking a Service Desk Team Lead to supervise a mid-sized team focused on service desk operations for a government client. The role requires 10+ years of experience, US citizenship, and the ability to manage complex technical environments with strong customer service skills. Responsibilities include guiding technicians, ensuring efficient issue resolution, and implementing process improvements to enhance service quality and meet contractual SLAs. #J-18808-Ljbffr gdit
Vacancy posted 3 days ago
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